Associate ResWare Administrator

See yourself at Radian We see you here too.

At Radian we see you. For the person you are and the potential you hold. Thats why weve embraced a new way of working that lets our people across the country be themselves be their best and be their boldest. Because when each of us is truly seen each of us gives our best and at Radian well give you our best right back.

See Yourself as an Associate ResWare Administrator

The Associate ResWare Administrator supports the configuration and administration of the ResWare platform reporting directly to the Senior Operations Analyst. This role serves as the primary intake point for ResWare-related ServiceNow tickets responsible for analyzing requests clarifying business needs and routing work to the appropriate technical or operational addition to ticket triage and coordination the Associate ResWare Administrator performs routine and lower-complexity configuration tasks such as user access and password resets document template maintenance and minor workflow configuration updates. The role requires strong analytical skills attention to detail and the ability to translate user requests into actionable system changes while ensuring adherence to operational standards and best practices.

See Your Primary Duties and Responsibilities

• Review analyze and triage incoming ResWare-related ServiceNow tickets to understand the underlying business request and determine the appropriate resolution path.

• Route configuration requests to the appropriate team member or resource ensuring accurate documentation prioritization and follow-up.

• Perform routine and lower-complexity ResWare configuration tasks such as password resets user access support document template updates and minor workflow changes.

• Communicate with internal users to clarify requirements provide status updates and confirm completion of requests.

• Maintain accurate records of configuration changes and support activities in accordance with established processes and standards.

• Escalate complex issues risks or unclear requirements to the Senior Operations Analyst and support ongoing system administration activities as assigned.

See the Job Specifications

Your Basic Education and Prior Work-Related Experience:

• Degree Requirement: Bachelors Degree or Equivalent Experience

• Work Experience: 2 or more years of prior work-related experience

Additional Qualifications:

• Valuable attributes include logical rational analytical and objective with the ability to analyze and synthesize processes and workflows.

• Previous experience in title and escrow software package(s) preferred.

• Title/Escrow business experience is a plus

• Computer-savvy not afraid of technology left-brained (logical rational analytical objective) problem-solving understanding of company processes and products

See Why You Should Work With Us

• Competitive Compensation:anticipatedbase salaryfrom $ 47000 to $67000based on skills and experience. This position is eligible toparticipatein an annualincentiveprogram.

• Rest and Relaxation.This role iseligible for20 days of paid time off annually which is prorated in the year of hire based on hire addition based on your hire date you will be eligible for 9 paid holidays 2 floating leave is also offered as anopportunity for all new parents to embrace this exciting change in their lives.

• Our Company Makes an Impact.Wevebeen recognized by multiple organizations likeBloombergsGender-Equality IndexHousingWiresTech 100and The Forum of Executive WomensChampion of Board Diversity. Radian has also pledged toSHRMsCEOAction for Inclusion & Diversitycommitment.

• Comprehensive HealthBenefits.Multiplemedical plan choices including HSA and FSA options dental vision and basic life insurance.

• Prepare for your Future.401(k) with atop ofmarket company match (did we mention the company match isimmediatelyvested!)and an opportunity toparticipatein Radians Employee Stock Purchase Plan (ESPP).

• Homebuyer Perks.Our Homebuyer Perks program helps employees navigate the home searching buying selling and refinancing processes and provides valuable financial benefits to encourage enable and support home ownership.

• Additional Benefits.To learn more about our benefits offerings visitourBenefits Page.

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The application period for the job is estimated to be 20 days from the job posting date. However this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Radian will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law.

See More About Radian

Radian Group Inc. (NYSE: RDN) is a trusted global multi-line specialty insurer that helps businesses navigate risk with confidence. Built on financial strength and disciplined risk management Radian brings clarity to complex risk decisions through its proprietary view of risk and a global perspective.

Visit to learn how our collaborative and customer-centric culture transforms risk into a world of opportunity.

Defining Roles for Radians Future

Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radians future is only as bright as its people. For that reason our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.

EEO Statement

Radian complies with all applicable federal state and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender age race color religious creed marital status gender identity sexual orientation national origin ethnicity ancestry citizenship genetic information disability protected veteran status or any other characteristic protected by applicable federal state or local law.

An applicants criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. The material duties include those listed in the Primary Duties and Responsibilities section above as well as the ability to adhere to Company policies exercise sound judgment effectively manage stressful situations work safely and respectfully with others exhibit trustworthiness and safeguard confidential information belonging to the Company and its customers. Pursuant to the California Fair Chance Act Los Angeles County Fair Chance Ordinance for Employers Fair Chance Initiative for Hiring Ordinance and San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer Details

To learn more about Radians Code of Conduct and Ethics and workplace conduct please click here. Radian participates in E-Verify Link (en español Link). Learn more about your rights under immigration laws Link (en español Link). View the Know Your Rights: Workplace Discrimination is Illegal poster Link. View Employee Rights under FMLA Link. View Employee Rights under EPPA Link.

Accommodation

Whether you require an accommodation for the job application or interview process Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process please e-mail .

Please note that you may redact or remove age-related information that identifies your age date of birth or dates of attendance at or graduation from an educational institution on any additional application materials you submit as part of the application. Additional application materials include but are not limited to resumes CVs transcripts or certifications.