JIRA Administrator

Baltimore, MD - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

We are seeking an experiencedJira Administratorto support and optimize our Atlassian ecosystem. This role is responsible for the administration configuration enhancement and ongoing support of Jira and related collaboration tools to enable effective project management agile delivery and workflow automation across the organization. The ideal candidate will partner closely with technology teams project managers and business stakeholders to ensure tools are configured for scalability reporting visibility and continuous improvement.

Key Responsibilities

Jira Administration & Platform Support

Configure and maintain Jira projects workflows issue types screens fields permissions and notifications

Manage users groups and access controls

Monitor system health performance and availability

Troubleshoot and resolve platform-related issues

Support upgrades maintenance and security best practices

Assist with Jira Server/Data Center to Cloud migration efforts as needed

Customization & Optimization

Design custom workflows dashboards automation rules and reports

Support and manage third-party plugins and integrations

Integrate Jira with enterprise tools and CI/CD pipelines

Continuously improve platform performance and usability

User Support & Enablement

Provide Tier 2/3 support for Jira-related requests and incidents

Develop documentation training materials and best practice guides

Serve as a liaison between technical teams and business stakeholders

Reporting & Data Management

Ensure data integrity and system reliability

Build dashboards and executive-level reporting views

Support data migration cleanup and validation activities

Experience

3 years of hands-on Jira administration experience (Server Data Center or Cloud environments)

Experience supporting Agile (Scrum/Kanban) and hybrid methodologies

Proven ability to configure Jira for both technical and business teams

Technical Skills

Strong Jira administration expertise

Experience with Confluence administration

Proficiency with JQL and automation/scripting concepts

Familiarity with REST APIs and system integrations

Working knowledge of Linux environments

Experience supporting Jira add-ons and plugins

Professional Skills

Strong analytical and troubleshooting abilities

Excellent written and verbal communication skills

Customer-focused mindset

Ability to collaborate across technical and non-technical teams

$63000 - $72000 a year

Required Experience:

Unclear Seniority