Job Expectations

Build your career and Australias future.

Not many people can say they are working on building Australias future. With us youll be doing just that leaving a legacy for all Australians. Plus theres equal employment great training and true flexible working arrangements.

A bit about your role

As the primary liaison between NBN stakeholders and the Managed Service Provider this role is accountable for ensuring the smooth operation configuration and stability of integrated IT test environments. You will oversee the setup of these environments to meet the specifications of upcoming test campaigns ensuring all verification testing is executed efficiently and effectively. A key part of the role involves identifying managing and resolving risks or issues to maintain high levels of environment reliability and performance.

In addition you will govern the performance of the Managed Service Provider to ensure all service-level agreements are consistently met guiding and supporting them in the ongoing management of the test environments. The role also includes planning and leading strategic initiatives aimed at enhancing the monitoring management and overall maturity of the integrated test environments driving continuous improvement and operational excellence.

A bit about you

The ideal candidate will bring experience within complex IT environments including strong knowledge of NBN IT systems transaction flows and NBN Test and Release processes. Professional certification in AWS (Foundation Associate or Professional) is highly regarded. This role requires a technical understanding of cloud technologies CI/CD pipelines and test data management tools supported by a strong grounding in ITIL service management frameworks.

Success in this position demands exceptional communication and influencing abilities with proven capability in managing thirdparty vendors and collaborating across diverse stakeholder groups. The role also requires strong planning and organisational skills including analytical problemsolving reporting managing competing priorities and coordinating activities with clear visibility of critical dependencies.

Life at nbn

To be part of nbn is to be part of something bigger. Theres so much more from here. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.

Where to from here

If you think this role might be for you we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Wednesday 18th February 2026

To be eligible for this role you must have full working rights in Australia.

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