Associate Technical Analyst
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Associate Technical Analyst is responsible for providing basic support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection retrieval accessibility and usage of data for internal department planning and activities. The incumbent will participate in collaboration across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will work with senior team members to assist with configuration set up and updating of the applications ensuring that data is entered into established tables fields and system databases with a high level of accuracy. They will work under the direction of their manager or more experienced team members to develop basic queries and reports utilizing query and flexible reporting tools. They will help draft suggestions to management concerning changes in applications development maintenance and system standards to optimize performance and mitigate potential risk. They will help with setting up user access and will attend meetings with cross-functional teams and client stakeholders to provide necessary support for the enterprise-wide applications.
This position is not hybrid/remote and will be located at our Cleveland Headquarters office.
Responsibilities
- Assist senior team members with providing basic support for software-as-a-service (SaaS) and enterprise-wide applications by helping document design considerations and business impacts needed for configuration
- Gather helpful sources of data for internal department planning and activities
- Support team in basic configuration setup and updating of applications
- Organize requirements in support of loading data into established tables fields and system databases
- Learn and follow governance standards and processes for data input structures and storage mechanisms
- Assist in building and producing reports that facilitate business management and staff decisions
- Support the team in setting up user access
- Research and provide suggestions for changes in applications development maintenance and system standards
- Participate in conversations with cross-functional technical teams within the organization to help ensure the integration and interoperability of enterprise-wide systems
- Assist with coordination between the Enterprise-wide Applications team client stakeholders and external vendors to understand the requirements and provide necessary support for enterprise-wide applications
Qualifications
Minimum Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Education
Required
- Bachelors degree or higher in Information Technology (e.g. Computer Science Technology Management Software Engineering Application Development Web Development and Design etc.) or in lieu of a degree at least 2 years of experience in enterprise-wide software support
Preferred
- Certifications include ITIL Microsoft and/or Oracle
Knowledge and Experience
Required
- 0-2 years of experience in enterprise-wide software support with basic knowledge of software development methodologies
- Basic knowledge of enterprise-wide applications and software platforms
- Familiarity with software-as-a-service (SaaS) and enterprise-wide systems
- Understanding of security designs and principles to technology-based business solutions
- Basic knowledge of database management and maintenance
- Ability to develop basic queries using query and reporting tools
- Understanding of data management best practices and quality control processes
- Proficient analytical and problem-solving skills
- Good communication and interpersonal skills and ability to collaborate with cross-functional teams and external vendors
Technical Skills
- Technical Skills
- System Configuration
- Software Development Lifecyle (SDLC) Methodology
- Cloud Technologies & Platforms
- Data Analysis
- Data Modeling
- Data Warehousing & ETL Processes
- Reporting Tools
- Systems Security & Access Control
Required Experience:
IC
Key Skills
- JSP
- Lever
- Oracle EBS
- PaaS
- Service-Oriented Architecture
- Business requirements
- Jdbc
- XML
- Microservices
- Cloud Development
- ERP Systems
- Oracle
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more
