Advanced Practice Practitioner Manager (NPPA)

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APP Manager - Physician Assistant/Nurse Practitioner Clinical & Administrative

Clinical: Provide a wide variety of clinical services including treatment of acute episodic conditions such as sore throats colds flu-like symptoms cuts sprains and minor infections. Functioning in lieu of or alongside of a physician it is essential for an urgent care Advanced Practitioner to have excellent assessment skills in order to recognize more serious conditions and direct the patient to the emergency room for advanced care when necessary. Lead clinical best practice initiatives and direct provider coaching on best care delivery.

Administrative: Provide a wide variety of administrative duties as APP leader on the clinical leadership team.

Core Responsibilities:

- Responsible for overall management and coordination of APPs within the Service Line -Direct supervisor for front line APPs

-Collaborates on APP optimization strategy for service line including role of APPs as members of the care team APP competencies and professional advancement ladder.

-Manages operationalization of APP practice within service line in conjunction with APP leads site leaders and collaborating physicians.

-Supervises and regularly meets with APPs to ensure ongoing communication and prompt identification of opportunities.

-Coaches APPs with the service line including front line APPs and direct report APP leads

-Monitors and works with service line on overall APP performance: tracks clinical operational and financial metrics for APPs updates progress and status of APP initiatives anticipates and flags potential issues and identifies solutions.

Additional Responsibilities:

- Promotes psychological safety among all APPs positively communicates change constantly strives for process and quality improvement upholds and promotes Inova-GoHealth mission vision values and care imperatives.

Drives EMR training and efficacy procedure/skills training and act as a project implementation manager for special projects and -clinic mentoring real-time observation and direct feedback to APPs will be expected. APP manager along with clinical leadership team will assist with schedule management chart review patient quality/satisfaction initiatives cover assigned RLP duties during sick-leave or PTO and any other administrative duties at the discretion of the Medical Director. APP manager will be active member of clinical leadership meetings and collaboratively disseminate best practices to all providers and staff. Qualified applicants should have the ability to listen gather information validate data communicate effectively and have strong customer satisfaction skills.

JOB REQUIREMENTS

Education

Masters Degree and minimum 4 () years experience

Work Experience

Minimum 12 months experience in an Emergency Department/urgent care or similar clinical environment required

Adult and pediatric practice experience required

Prior Administrative responsibilities preferred

Prior management experience preferred

Required Licenses/Certifications

National Certification

Active state medical licensure

Active state DEA

BLS and ACLS Certification

Additional Knowledge Skills and Abilities Required

Work experience in an Urgent Care or Emergency Room setting

Applicable office procedures including but not limited to suturing splinting etc.

Additional Knowledge Skills and Abilities Preferred

High Level of interpersonal skills for effective communication

Stands for and drives excellence

Actively participates in clinical practice (75% of time)

Aligned with and promotes Inovas mission vision values and strategic direction

Strong customer service skills

Ability to work independently and in a team environment

Knowledge of legal and ethical standards for delivery of medical care

Knowledge of current principles methods and procedures for the delivery of medical evaluation diagnosis and treatment in area of expertise

Knowledge of and experience with Electronic Medical Records

Job Responsibilities include:

- Examining and treating patients

- Completion of timely documentation and charting

- Ordering and interpreting diagnostic tests EKGs and X-rays

- Making diagnoses and prescribing appropriate medications

- Treating minor injuries that may require sutures splints or casting

- Educating and counseling patients

- Ordering and/or providing medications and vaccines for patients

- Referring patients for additional emergency or specialty care

- Assisting and supervising staff engaged in medical services

- Consulting with collaborating escalation physician on patient care management per Escalation policy

- Locations of clinics to be staffed will be based on clinic need and will be at the discretion of the Medical Director. Every effort will be made to minimize travel distances but clinic needs as determined by the Medical Director will be the deciding factor.

Administrative Duties

- Represent Inova-GoHealth core values and culture as ambassador throughout market

- Support encourage and inspire staff members to be innovative collaborative inclusive and proud of our culture of care.

- Dissemination of best practices to staff members throughout the organization - Assist with administrative duties such as schedule management chart review patient quality/satisfaction initiatives special project implementation manager and any other administrative duties at the discretion of the Medical Director.

- Assist with provider on-boarding EMR and skills training and MA-RT clinical training (POCT splints etc.)

- Other duties as directed by the Medical Director in service of improving NPS/ patient satisfaction clinical quality efficiency profitability and financial viability - Collaboration on various projects and initiatives

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