Area Manager Los Angeles

Worker Type:

Job Description:

Do you want to be an Intelli We do business differently to forge new paths in specialty coffee. We are pioneers in the direct trade model for buying coffee and creating coffee partnerships all over the world. Were passionate about coffee and that means we pay a bit more for coffee in order to buy direct and create long-term collaborative relationships with our producers that grow exceptional coffee.

The Retail Coffeebar Area Managers oversees 5 locations in the Los Angeles area (Venice Hollywood Silver Lake Santa Monica and Pasadena). They are responsible for the overall success of the coffeebars achieving their business goals from staffing budgeted sales and profitability. They ensure that the Intelligentsia standards and values are being upheld daily.

KEY RESPONSIBILITIES

• A commitment to work with the coffeebar leaders to consistently deliver the ultimate expression of the brand through serving extraordinary coffee strong merchandising flawless execution commitment to training hospitable team and neat clean and tidy coffeebars.

• Identifying patterns with the business that are on a downward trajectory and addressing thisurgently to reverse the trend if it is within our control.

• Clear consistent communicates with the team

• Lead develop and engage a high-performing team by managing hiring performance and employee relations while ensuring compliance with policies safety standards (OSHA) and organizational values.

• Lead develop and engage a high-performing team by managing hiring performance and employee relations while ensuring compliance with policies safety standards (OSHA) and organizational values.

OTHER RESPONSIBILITIES

• Plans and executes strategies to increase sales while controlling operational costs. Identifies trends and forecasts coffeebar budgets.

• Directs improvements of retail coffeebar operations to meet high standards of operational excellence set forth by company objectives. This includes identifying areas of improvement executing changes and documenting operational policies and procedures.

• Ad hoc support as needed with systems communications events or outside the 4-wall coffeebars to seize opportunities when they present themselves.

• Leads team meetings 1x per week

• Holds teams accountable to weekly labor targets embracing sales opportunities and maintaining the condition of the coffeebars to the highest level.

• If applicable be proficient in any CBA that is directly related to their coffeebars.

REQUIRED QUALIFICATIONS

• 4-6 years of experience in a supervisory role

• Previous experience in coffee

• Disciplined to create and follow consistent processes and policies

• Demonstrates time management organization and focuses on ability to prioritize and multi-task with a keen focus to detail

• Ability to work independently

• Meets deadlines with quality results

• Logical and methodological approach to problem solving

• Leads by example; takes responsibility for actions and results

PREFERRED QUALIFICATIONS

• Excellent interpersonal and customer service skills.

• Easy to approach and talk to; communicates in a respectful manner

• Creates a climate in which staff members feel important and want to achieve their best

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS

• While performing the duties of this job the employee is regularly required to see talk and hear.

• The employee frequently is required to stand walk use hands to handle or feel; reach with hands and arms; and stoop kneel or crouch.

• The employee must occasionally lift and/or move up to 50 pounds.

• Ability to travel via car/plane/train as needed

• At times may require more than 40 hours per week to perform the essential duties of the position

BENEFITS

• Medical dental and vision insurance

• Company-paid long & short-term disability and life insurance

• Paid vacation and sick time

• Monthly cell phone allowance

• 401(k) eligible after 90 days of employment and a company match after one year

• 8 Paid holidays per year

• Commuter benefits

• Free bag of coffee each week with a discount on other items

• Employee Assistance Program

COMPENSATION

Tocounterpayinequalityandupholdinternalparityweare publicizing salary information for this is also required by multiple state laws in which we operate. From a candidates perspective our salary range takes into account a number of factors including skill sets experience education and the training needed for the role. From a company perspective it includes organizational needs budgets and internal equity considerations.It is not typical for an individual to be hired at the top of our range for their role and compensation decisions are dependent on the facts and circumstances of each case. We are honest and open about our pay and hope that you will be too to avoid miscommunication or frustration at the offer stage.

• The salary range for this position is $80000 - $90000 annually

• Quarterly Bonus based on area performance

Intelligentsia Coffee Inc is an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving guests throughout our communities. People of color women LGBTQIA veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Intelligentsia is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us via email at