Operations Manager
Share
Job Location:
Birmingham, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What Youll Be Doing
No two days look exactly the same this role youll:
- Partner closely with the General Manager and Assistant General Manager to support daily operations initiatives and team needs
- Oversee multiple departments and collaborate with team leads to set goals review performance and keep everyone aligned
- Lead pre-shift meetings staff orientations and support training for new hires
- Help build schedules learning paths and mentorships for team members
- Be a visible hands-on leader on the floor setting the tone through professionalism communication and teamwork
- Support guest experience by responding to questions resolving issues and keeping the front of house running smoothly
- Ensure all areas are clean organized safe and guest-ready
- Assist with special events promotions league preparation and day-to-day coordination
- Monitor inventory and supplies and communicate needs to leadership
- Operate POS systems make announcements and support lane and amusement operations as needed
- Handle opening and closing duties and help ensure safety security and proper use of company property
- Respond to incidents or injuries and complete required documentation when needed
In short: youll help keep the energy high the team supported and the experience exceptional.
What Were Looking For
Youll be a great fit if you have:
- A high school diploma (Bachelors degree preferred)
- 4 years of guest service experience and 24 years of supervisory experience
- Strong communication organization and leadership skills
- Comfort using Microsoft Office and basic systems
- The ability to stay calm positive and professional in a busy environment
The Environment
- Fast-paced high-energy setting with large crowds kids music and lighting effects
- Youll be on your feet moving throughout the facility and lifting up to 50 lbs
- This role requires flexible availability including evenings weekends and longer shifts when needed
Why Youll Love It Here
- Youll have real impact on team culture and guest experience
- Every day is different no desk-bound routines
- Youll work alongside a collaborative leadership team
- Youll be part of a company that values fun teamwork and creating memorable moments
Competitive salary with weekly pay
Comprehensive benefits package available
If youre ready to lead support a great team and keep things running like a well-oiled machine wed love to hear from you.
Apply today and lets talk!
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
