Position Title:
Senior Desktop Engineer - Hybrid
This is a hybrid position based at our corporate office in Brentwood TN with on-site work required Monday through Wednesday.
Reports To:
Senior Director End User Computing (EUC)
Position Summary:
The Senior Desktop Engineer is a key technical leader within the End User Computing (EUC) organization responsible for ensuring the stability security and performance of all enterprise endpoints.
Essential Duties & Responsibilities
Lead enterprise patching and update cycles for critical business systems operating systems and security components.
Deploy and validate software updates using tools such as Microsoft Intune Tanium and other orchestration platforms.
Develop advanced automation and scripts (PowerShell Intune scripting API-based workflows) to eliminate manual tasks and enforce configuration standards.
Architect and maintain endpoint configuration baselines compliance policies and secure configurations.
Troubleshoot escalated workstation application and configuration issues.
Build automated deployment pipelines for applications configurations and security baselines.
Support acquisition integrations through standardized endpoint imaging and provisioning processes.
Manage escalated ServiceNow incidents requests and project tasks while meeting SLAs.
Document engineering processes automation logic and configuration standards.
Mentor junior staff and contribute to building EUC engineering maturity.
Education & Experience Requirements
Bachelors degree in IT or related field or equivalent experience.
47 years of experience in desktop engineering endpoint management or systems administration.
Strong hands-on experience with Microsoft Intune Tanium Azure AD and patching toolsets.
Demonstrated expertise in PowerShell scripting and automation.
Proven ability to manage enterprise patching and vulnerability remediation processes.
Knowledge Skills & Abilities
Deep understanding of Windows OS internals and enterprise endpoint configuration.
Expertise in software patching strategies compliance enforcement and vulnerability workflows.
Advanced scripting and automation skills.
Strong analytical and troubleshooting abilities.
Excellent communication and cross-team collaboration skills.
Environmental & Working Conditions
Fast-paced environment with multiple concurrent priorities.
Occasional evening or weekend work may be required to support patch windows.
Hybrid or remote work options may be available depending on business needs.
Additional Information:
This job description provides general guidelines for the Desktop Engineer role. Responsibilities skills and working conditions may evolve as organizational needs change.
Required Experience:
Senior IC
Surgery Partners, a leading operator of surgical facilities and ancillary services, provides healthcare experiences between providers and patients.