Software Engineer

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Salesforce Service Cloud Developer Level 25

Technical Expertise

2-3 years of Salesforce experience focused on Salesforce Service Cloud
Strong proficiency in Apex (classes triggers batch schedulable queueable jobs) and Lightning Web Components (LWC).
Expertise in Salesforce Flows Process Builder (migration to Flow) and advanced declarative automation.
Experience with Salesforce APIs (REST SOAP Bulk Metadata) and integrations with external systems.
Strong understanding of Salesforce data model and security model (profiles roles sharing rules permission sets).
Solid understanding of Case Lifecycle Entitlements Milestones and Omni-Channel routing.
Proficiency in SOQL/SOSL and handling large data volumes (LDV). Good experience on Service Cloud
Hands-on experience with Salesforce deployment & release management (Change Sets SFDX Git-based deployments).
Knowledge of Salesforce best practices including governor limits bulkification error handling and performance optimization.
Familiarity with Salesforce managed/unmanaged packages AppExchange solutions and platform events.
Experience in unit testing (> 75% coverage) and writing maintainable reusable code.

Architecture & Design

Ability to translate business requirements into scalable technical solutions.
Experience designing modular reusable components in LWC.
Good knowledge of integration patterns (Platform Events External Services Named Credentials Middleware tools like Mulesoft).
Exposure to Salesforce Shield is nice to have.
Familiarity with CTI platforms will be good to have.

Tools & DevOps

Experience with Salesforce DX VS Code Git CI/CD pipelines.
Familiarity with sandboxes and environment strategy.
Experience with monitoring/debugging tools (Debug logs Event Monitoring Health Check).
Experience with tools like Data Loader Workbench etc.

Soft Skills

Excellent analytical skills problem-solving technique debugging/trouble-shooting skills.
Ability to work independently with minimal supervision.
Excellent communication and stakeholder collaboration skills.
Strong commitment to quality documentation and best practices.

Certifications

Salesforce Administrator Certification and Salesforce Platform Developer Certification required; Service Cloud Consultant certification strongly preferred.

Location:

DGS India - Pune - Kharadi EON Free Zone

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Job Description:Salesforce Service Cloud Developer Level 25Technical Expertise2-3 years of Salesforce experience focused on Salesforce Service CloudStrong proficiency in Apex (classes triggers batch schedulable queueable jobs) and Lightning Web Components (LWC).Expertise in Salesforce Flows Process...

Job Description:

Salesforce Service Cloud Developer Level 25

Technical Expertise

2-3 years of Salesforce experience focused on Salesforce Service Cloud
Strong proficiency in Apex (classes triggers batch schedulable queueable jobs) and Lightning Web Components (LWC).
Expertise in Salesforce Flows Process Builder (migration to Flow) and advanced declarative automation.
Experience with Salesforce APIs (REST SOAP Bulk Metadata) and integrations with external systems.
Strong understanding of Salesforce data model and security model (profiles roles sharing rules permission sets).
Solid understanding of Case Lifecycle Entitlements Milestones and Omni-Channel routing.
Proficiency in SOQL/SOSL and handling large data volumes (LDV). Good experience on Service Cloud
Hands-on experience with Salesforce deployment & release management (Change Sets SFDX Git-based deployments).
Knowledge of Salesforce best practices including governor limits bulkification error handling and performance optimization.
Familiarity with Salesforce managed/unmanaged packages AppExchange solutions and platform events.
Experience in unit testing (> 75% coverage) and writing maintainable reusable code.

Architecture & Design

Ability to translate business requirements into scalable technical solutions.
Experience designing modular reusable components in LWC.
Good knowledge of integration patterns (Platform Events External Services Named Credentials Middleware tools like Mulesoft).
Exposure to Salesforce Shield is nice to have.
Familiarity with CTI platforms will be good to have.

Tools & DevOps

Experience with Salesforce DX VS Code Git CI/CD pipelines.
Familiarity with sandboxes and environment strategy.
Experience with monitoring/debugging tools (Debug logs Event Monitoring Health Check).
Experience with tools like Data Loader Workbench etc.

Soft Skills

Excellent analytical skills problem-solving technique debugging/trouble-shooting skills.
Ability to work independently with minimal supervision.
Excellent communication and stakeholder collaboration skills.
Strong commitment to quality documentation and best practices.

Certifications

Salesforce Administrator Certification and Salesforce Platform Developer Certification required; Service Cloud Consultant certification strongly preferred.

Location:

DGS India - Pune - Kharadi EON Free Zone

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Key Skills

Spring
.NET
C/C++
Go
React
OOP
C#
Data Structures
JavaScript
Software Development
Java
Distributed Systems

Apply Now

About Company

Dentsu

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click