Application Engineer

Pune - India

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Provide support to customers using Teledyne LeCroy test and measurement equipment.
oNear real-time for India based customers; remote or onsite as needed internationally
Assist customers with pre- and post-sales technical support queries via email phone and on-site troubleshooting.
Utilize understanding of protocols and Teledyne LeCroy products to help debug real-World problems.
Engage in USB Implementers Forum (USB-IF) and DisplayPort Alternate Mode
Compliance Working Group calls and testing events.
Provide product demonstrations and protocol training webinars.
Generate and review product documentation for customer use-cases.
Contribute to sales presentations showcasing product technical features and
processes.
Build lasting customer relationships to gain constructive product feedback for
improving user experiences.
Collaborate with Engineering and Validation teams to recreate customer test
environments for reproducing and troubleshooting issues found in the field.
Document and communicate customer requirements with Engineering to develop
customized solutions.
Gather field data document findings and prepare detailed reports on project status
technical issues and corrective actions.
Work within and adhere to organizational and government trade compliance policies
and practices.

Job Description: Provide support to customers using Teledyne LeCroy test and measurement equipment. oNear real-time for India based customers; remote or onsite as needed internationally Assist customers with pre- and post-sales technical support queries via email phone and on-site troub...