Position Summary

What will your job entail

With minimal supervision and in collaboration with the project/senior leadership develops change management plans for assigned project work to achieve successful change outcomes. Key activities include:

Change Impact Assessments - Understand the current state the future state and articulate the impact by role

Communication Plans - Understand the audiences and how they can hear the messages

Communications - Write engaging and compelling messages

Feedback management - Listen to understand and convey that understanding to project team members and leadership

Support and/or lead Learning Journey development - Easy to follow in the moment support for each key step in a change that effectively supports our team members in their new ways of working

Sponsor / Leader Action Plans - This role will partner with our leadership to support create and help implement effective action plans.

Sponsor / Leader Communications - Create effective communications from our leaders in their voice to support their sponsorship of change

Change Network engagement plans - Everyone needs to be engaged at the right time and in the right way. This role will create the right level of engagement so support the one team approach to changes.

Change saturation / heat map production - Good data illustration skills

Adoption / readiness scorecard management - Identify key indicators of readiness behavior and actions and represent those for the right audiences

Apply the Ryan Specialty structured methodology to deliver engaging and dynamic communications in a multi-modal setting.

Partner with project management team members and business sponsors to understand the departmental goals and daily ways of working to align changes to business needs.

Identify and recommend appropriate resources to support the Change Network including their onboarding and leading of routine meetings in support of the assigned projects / change initiatives.

Identify success of the assigned projects / change initiatives. Manage measurement to track adoption utilization and proficiency of users.

Identify proactively areas of resistance and contribute to mitigation planning.

Contribute to steady state new ways of working by role as part of the transition planning effort.

Requirements

Bachelors degree and at least 3 years of enterprise technology deployment OCM experience OR a High School Diploma / GED and at least 7 years of OCM experience

Certified in Prosci methodology preferred.

Certified Change Management Professional CCMP preferred.

Experience in insurance processes is desired.

Experience in participating in cross-functional projects and influencing key stakeholders.

Experience in engaging individuals teams and leadership to drive successful change.

Excellent written verbal and presentation skills

Demonstrated organizational business process and project management skills.

Intellectual curiosity and the ability to quickly learn.

Comfort working at a fast pace and with ambiguity.

Serious attention to detail and proven ability to manage multiple competing priorities.

Keen emotional intelligence

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical financial and emotional well-being addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.

The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.