Sr. Quality Manager, Non Food, Worldwide Grocery Quality
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This role ensures that products are consistently produced and delivered to our customers to our quality expectations. You will be expected to drive activities across several stakeholder teams including Product Management Sourcing Product Development SafetyMarketingSupply Chain Operations and suppliers to ensure the maintenance of quality expectations for our non-food products.
This position willfocus on monitoring product performance of launched products managing trend analysis and escalation mechanismsand facilitateprocess improvement initiativeswithsuppliers and position will focus on developing benchmarking mechanisms to assess category and subcategory performanceandreporting mechanisms to track quality performance metrics. Theposition will require resourcefulness and creativity to learn new tools and systems toidentifyopportunities to drive automation and simplification of data management.
The right person for this role mustbecustomerobsessedand enjoyusing data and mechanisms to drive improvementsthat maintain customer trustwith our brands and successful candidate will beself-motivated enjoys working with data and identifying trends from large data sets able to developsoundrecommendationsfor product/process improvementsable toearn trust andinfluence teamssolution oriented havesolidproblem solvingskills strong attention to detailstrong vision for quality standards and programs strong interpersonal skills and ability to communicate clearly(verbal and written)with technical and non-technical teams alike and be motivated by a fast-paced dynamic environment.
Key job responsibilities
Conduct data analysis of customer feedback data acrossdifferentnon-food categories and be able to identify and prioritize improvement activities working withinternalteams and suppliers to drive solutions.
Assess andmanage large data sets and enable business decisions
Identifycommunicate or escalate product quality risk areasusing data and lead or supportcorrective actions.
Navigate roadblocks and work with stakeholders and suppliers to drive solutions without compromising on product safety compliance or customer satisfaction.
Define quality KPIs and develop mechanismsor dashboardsto track and report quality performance metrics.
Build process flows SOPs and define and align on RACI for quality activities across cross-functional teams.
Identify opportunities to improve or optimizeour operationsmitigate repeat issues develop guardrails to simplify decision making utilize automation and drive process efficienciesincluding cost savings opportunities.
Traveling as needed to meet with suppliers and support production activities or quality investigations to resolution.
- Bachelors degree or equivalent
- Experience working cross-functionally and across regions
- Experience in trust and safety compliance or risk
- Experience with continuous improvement processes
- Experience with Private Brands or consumer goods manufacturing preferably in FDA regulated spaces.
- Experience using SQL or other tool to build dashboards and managing large data sets to drive business decisions.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 90900.00 - 159100.00 USD annually
Required Experience:
Manager
Key Skills
- APQP
- Quality Assurance
- ISO 9001
- Lean Six Sigma
- PPAP
- Root cause Analysis
- ISO 13485
- Quality Systems
- Quality Control
- Quality Management
- As9100
- Manufacturing
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
