Service Owner Fulfilment & Settlements

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Department:

Product Management

Job Summary

Description

Create your best future and join Westpac as a Service Owner Fulfilment & Settlements.

Lead Innovation and excellence in On Day Settlement.
Sydney based role 2 days in office
Full time permanent position

Whats the role

As Service Owner Fulfilment & Settlements in the Origination & Servicing Village Mortgages you will spearhead platform process and operating model enhancements delivering a best-in-market experience for our customers and partners. This pivotal role will lead digital signing uplift enhance user experience and drive automation of certifications and settlement processes all while reducing costs and improving On Day Settlement performance.

Collaborating closely with operations you will help ensure our broker and firstparty contact model remains industryleading. You will work actively with PEXA and broader industry participants to optimise and automate the settlement journey while managing valuations to deliver faster results and reduce costs. As the point person for industry engagement on the evolving settlements landscape including areas such as inoperability you will also oversee issues and incident management. This includes ensuring compliance with internal policies and maintaining strong reporting standards with a focus on SLA monitoring breach management and continuous process improvements.

What do I need

Currently working as an experienced Service Owner with Mortgages and Settlements experience preferred
Proven background in business Performance & Tech delivery with a solid understanding of digital data and AI Transforming businesses
Strategic thinker who can move seamlessly from vision to execution who has the ability to bring external perspectives and best practices from Australia and beyond
Exceptional stakeholder engagement and relationship building skills
Proven problem-solving ability across teams and complex challenges and confident working in ambiguous environments providing clarity and direction to your squad
Demonstrated people leadership skills with a track record of delivering results within budget

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.

DescriptionCreate your best future and join Westpac as a Service Owner Fulfilment & Settlements.Lead Innovation and excellence in On Day Settlement.Sydney based role 2 days in officeFull time permanent positionWhats the roleAs Service Owner Fulfilment & Settlements in the Origination & Servicing Vil...

Description

Create your best future and join Westpac as a Service Owner Fulfilment & Settlements.

Lead Innovation and excellence in On Day Settlement.
Sydney based role 2 days in office
Full time permanent position

Whats the role

What do I need

Currently working as an experienced Service Owner with Mortgages and Settlements experience preferred
Proven background in business Performance & Tech delivery with a solid understanding of digital data and AI Transforming businesses
Strategic thinker who can move seamlessly from vision to execution who has the ability to bring external perspectives and best practices from Australia and beyond
Exceptional stakeholder engagement and relationship building skills
Proven problem-solving ability across teams and complex challenges and confident working in ambiguous environments providing clarity and direction to your squad
Demonstrated people leadership skills with a track record of delivering results within budget

Why join us

Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Key Skills

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About Company

Westpac Group

Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more

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