Senior Program Manager

Job Description

UW Continuum College (Continuum) expands the reach of the University of Washington with programs like UW Professional & Continuing Education International & English Language Programs Youth & Teen Programs and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We are focused on removing obstacles to relevant educational opportunities by addressing geographic financial length of commitment and time constraints increasing access to knowledge for more people. As a diverse community that values inclusivity and collaboration we foster a respectful supportive workplace where innovation comes to life. By looking ahead and experimenting with new approaches were creating new educational opportunities to help people thrive in a world of change.

UW Continuum College has an exciting opportunity for a Senior Program Manager to join the Academic Programs (AP) team!

About the position:

A Senior Program Manager manages implements maintains expands delivers evaluates and revises a portfolio of high-quality university-level non-credit educational programs (see ). A Senior Program Manager manages all aspects of their portfolio programs: from recruiting and working with advisory boards to ensure program curricula and format are closely aligned to market demand to hiring and supervising program instructional teams to ensuring the program meets academic quality targets to full program budget management and oversight. This work entails close collaboration with external subject matter experts and internal partners including instructional design marketing operations HR and IT.

About you:

You thrive in a collaborative dynamic work environment. You share a passion for Continuums values: diversity and respect for all equity and inclusivity a never-ending pursuit of excellence integrity and trust & openness. You model identifying new program opportunities and develop new offerings. You have strong project management skills that are needed to develop new programs and oversee curriculum revision projects both of which involve a variety of stakeholders and many moving parts.

You have an opportunity to work in a high-impact organization that operates primarily from funds generated by user fees; emphasizing both high-quality educational experiences and fiscal sustainability.

FUNCTIONAL RESPONSIBILITIES

Program Planning & Implementation:

• Plans manages executes evaluates and revises a portfolio of high-quality non-credit educational programs in a variety of formats including classroom blended and online
• Determines optimum program type (certificate course short course conference etc.) that best serves learning objectives and maximizes enrollment
• Updates program learning objectives in response to changing market needs and conducts regular strategic program planning for the next 1-3 years in collaboration with advisory boards instructors and internal staff
• Researches data examines the environment surveys students and instructors to understand issues and proposes solutions for programs that are struggling
• Taken together the portfolio is comprised of approximately 500 to 750 enrollments and some programs are offered in more than one format

Supervision:

• Recruits hires trains manages evaluates and retained approximately 15-30 contracted instructors developers and other instructional team members for portfolio of certificates and courses
• Uses existing training materials to onboard and coach instructional team members and work closely with UWC² Learning Experience Instructor Development team to ensure instructors receive ongoing training and support for all program formats
• Occasionally tailors existing training materials to meet unique needs of portfolio programs

Financial Management:

• Sets oversees and manages program budgets and budget forecasts
• Manages and sets program-level compensation for instructors instructional assistants and developers
• Is a good steward of managing program costs to align with UWC² objectives
• Understands the implications of financial models revenue sources and higher education budgeting processes relevant to the fiscal management of a UWC²
• The portfolio generally has a total gross revenue of approximately $750000

New Program Development And Expansion Of Existing Offerings:

• Leads and implements at least one new growth initiative per year
• Plans and manages curriculum revision projects that involve a variety of internal and external stakeholders
• Expands existing offerings to meet market demand as needed
• Contributes new program development ideas and subject matter expert connections to the Professional & Special Programs team

Relationship Management:

• Recruits and engages advisory board members extension lecturers and other program staff
• Recruits new Subject Matter Experts to engage in new program development or to extend programming
• Actively networks and participates in professional communities of practice within the scope of the assigned portfolio to build relationships that contribute to program growth
• Works cross-functionally within UWC2 to implement program logistics instructor hiring program promotion and improvements to the student experience

QUALIFICATIONS AND SKILLS

Bachelors degree plus 4 years of applicable work experience

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements such as a license/certification/registration.

Additional Requirements:

• Demonstrated ability to think critically and have complex problem-solving skills that call for evidence-based decision making
• Demonstrated program planning and implementation skills
• Experience managing program budgets and budget forecasting for the purposes of achieving optimal organizational performance
• Employs market research and prospective student/participant needs to guide marketing activities and aspects of program delivery and new program development
• Experience recruiting hiring training managing evaluating and retaining a combination of extension lecturers instructors and other staff
• Understands curriculum design sourcing and revisions inclusive of learning strategies and theories delivering instruction and supporting programmatic outcomes and objectives
• Other qualities necessary for successful performance in the position include excellent oral written and interpersonal communication skills and the ability to work in a professional manner as both a self-starter and a team member

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.