Senior Digital Operations Manager

Job Title: Senior Digital Operations Manager/Supply Chain/F500
Location: Raritan New Jersey
Work Type: Hybrid (2 3 days a week onsite)
Job Type: Contract (1 year)
Rate: $70/hr on W2

The Vendor is very specific about the keywords to be there in the resume and the title should match the LinkedIn of the candidate for every project. He does CTRLF to check.

Notes:
Interview Type: Video
Candidates must have recent experience in Medical Device Big Pharmaceutical or Fortune 150/500 companies (Medical Device preferred)

Job Description:

We need a Senior Digital Operations Manager with recent extensive experience working with Digital Supply Chain. The candidate will be helping shape their digital portfolio demand intake & triage process. Creating scorecards RACI & decision criteria matrices. This is not an IT focused position will be working across product finance and tech teams heavy interaction with executive stakeholders. Candidate will Own the operating backbone of MTSC Digital Strategy & Innovation. Convert fragmented inputs across product delivery finance and governance into executive-ready signal. Ensure predictable cadence clarity and decision velocity across MTSC DS&I leadership forums. ****CANDIDATES MUST HAVE RECENT EXPERIENCE IN MEDIAL DEVICE BIG PHARMACUTICAL OR FORTUNE 150/500 COMPANIES. THE CLIENT REALLY WANTS MEDICAL DEVICE BUT NOT REQUIRED.

Managers Notes:

• Specifically were looking for individuals who have designed and owned executive scorecards portfolio or demand intake processes and decision-ready leadership materials. The person should be comfortable with hands-on ownership of recurring artifacts such as the monthly digital operations scorecard and Digital Council decks and pre-reads. PLUS - candidates with consulting or strategy experience developing and operationalizing enterprise frameworks.

*** All submittals must Include:

1. Drivers license or State ID
2. Link to the candidates LinkedIn account.
3. Below submittal Format

*** Experience required on a resume and for submittal:

1. How many years working with: Senior Digital Operations Manager

2. How many years working with: Digital Supply Chain

3. How many years working with: MEDIAL DEVICE BIG PHARMACUTICAL OR FORTUNE 150/500

4. How many years working with: Creating scorecards RACI & decision criteria matrices

*** Please provide all the below information in the required format for Client submittal along with State ID or Drivers License. All the requested details must be supplied for client submittal.

• Full Name as per Passport or Drivers License:
• Candidates Rate:
• Candidates current (Now) Location:
• Availability to Interview: One Days notice
• Availability to Start:
• Email Address:
• Phone Number:
• Visa Status:
• Education - College/Year of graduation:
• Link to LinkedIn
• Certifications (Please list)

Senior Digital Operations Manager - MTSC Digital Excellence

Purpose: Own the operating backbone of MTSC Digital Strategy & Innovation. Convert fragmented inputs across product delivery finance and governance into executive-ready signal. Ensure predictable cadence clarity and decision velocity across MTSC DS&I leadership forums.

Decision Authority & Operating Expectations
This role operates with delegated authority to structure triage and determine readiness of materials for executive forums.

The Senior Digital Operations Manager does not own final prioritization or funding decisions but is explicitly expected to:

• Determine when topics scorecards or requests are not ready for leadership review
• Push back on senior stakeholders when inputs are incomplete mis-scoped or misaligned to decision criteria
• Escalate issues with clear options and recommendations not open questions

Success in this role requires comfort operating with imperfect information making judgment calls and prioritizing decision velocity over completeness.

Core Responsibilities

1. Digital Operations Scorecard Ownership

• Own end-to-end production of the monthly MTSC Digital Operations Scorecard
• Define and maintain metrics across portfolio health delivery performance value realization capacity and risk
• Pull inputs from Product Managers Finance Delivery and Platform teams
• Normalize data identify deltas and surface trends
• Produce a first-draft narrative highlighting what leadership must act on
• The monthly scorecard cadence is non-negotiable; first drafts are expected to be directionally correct decision-oriented and produced without extensive back-and-forth. The role prioritizes clarity and trend visibility over exhaustive completeness. Iteration occurs after leadership signal is established.

2. Digital Council Operating Rhythm

• Own the operating cadence for MTSC Digital Council
• Maintain a rolling 6-month backlog of potential agenda topics
• Intake triage and pressure-test topics for readiness
• Draft pre-reads with clear framing of (1) context (2) decision required (3) options considered and (4) recommended path when needed
• Ensure Council time is spent on decisions not updates

3. Digital Demand Intake & Triage

• Design and run the MTSC Digital demand intake process
• Define intake standards classification logic and service tiers
• Partner with Product Managers to triage and prioritize requests
• Ensure business asks are well-formed comparable and decision-ready
• Provide a clean prioritized demand view for DS&I LT
• Push back on incomplete mis-scoped or low-value requests
• While final prioritization decisions sit with DS&I leadership this role owns demand shaping and comparability. Requests that do not meet intake standards or decision criteria are expected to be returned re-scoped or deprioritized prior to leadership review.

4. Digital Excellence Frameworks & Artifacts

• Build consulting-grade operating artifacts including
  • Governance models
  • RACI and decision matrices
  • Portfolio views and prioritization framework
  • Intake and prioritization frameworks
  • Product Roadmap Enablement Framework
• Draft first versions independently using Director guidance
• Iterate based on feedback; does not require step-by-step direction

Required Experience

• 10 years experience in one or more of
  • Management consulting
  • Product operations
  • Enterprise transformation
  • Digital portfolio management
• Demonstrated experience building
  • Executive scorecards
  • Operating rhythms
  • Intake or governance models
• Comfortable operating in ambiguity with senior stakeholders
• Experience working across product finance and technology teams

Required Skills

• Executive-grade PowerPoint structure and narrative over visuals
• Strong analytical skills excel or equivalent
• Exceptional synthesis can reduce complexity into signal
• Stakeholder pushback and expectation management