Location:
Bland Virginia United States of America
Job ID:
R0119362
Date Posted:
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Communications & Corporate Affairs
Job Schedule:
Full time
Remote:
No
Job Description:
Join Hitachi Energy and help shape outstanding customer experiences in a role where technical expertise meets meaningful impact. As a Technical Project Coordinator Customer Success you will play a pivotal part in ensuring smooth coordination of customer orders delivering helpful technical guidance and strengthening trusted relationships across our customer base. Every day youll collaborate across teams solve challenges with creativity and contribute to delivering innovative energy solutions that power a more sustainable future.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
If you thrive in a fast-paced environment enjoy connecting technical details with customer needs and are motivated by opportunities to grow and contribute in new ways this role offers the perfect blend of challenge learning and purpose. Youll be joining a team committed to excellence innovation and continuous improvementwhere your contributions truly make a difference.
How Youll Make an Impact
Serve as a central point of contact for customers responding to inquiries with accuracy and care.
Coordinate and process new and revised orders using internal systems.
Anticipate customer needs by applying strong listening and analytical skills.
Translate technical requirements from customer specifications into actionable processes.
Collaborate with Marketing Finance Engineering Operations and Quality teams.
Manage backlog and ensure timely drawing submittals returns and product releases.
Support resolution of customer issues through established processes.
Participate in customer visits and training sessions (travel <10%).
Your Background
Bachelors degree in Engineering Business or related field (or equivalent experience).
Experience in customer support project coordination or technical sales.
Understanding of electrical power equipment and system design fundamentals.
Familiarity with estimating costing and related business processes.
Strong communication and problem-solving abilities.
Proficiency with a variety of computer systems and applications.
More About Us
Hitachi Energy is committed to innovation sustainability and delivering real value for our customers and communities.
Youll collaborate with industry-leading experts and contribute to impactful mission-driven projects.
We offer continuous learning professional development and opportunities for long-term career growth.
Location: On-site Bland Virginia (No remote option)
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
IC
Location:Bland Virginia United States of AmericaJob ID: R0119362Date Posted:Company Name:HITACHI ENERGY USA INCProfession (Job Category):Communications & Corporate AffairsJob Schedule:Full timeRemote:NoJob Description:Join Hitachi Energy and help shape outstanding customer experiences in a role wher...
Location:
Bland Virginia United States of America
Job ID:
R0119362
Date Posted:
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Communications & Corporate Affairs
Job Schedule:
Full time
Remote:
No
Job Description:
Join Hitachi Energy and help shape outstanding customer experiences in a role where technical expertise meets meaningful impact. As a Technical Project Coordinator Customer Success you will play a pivotal part in ensuring smooth coordination of customer orders delivering helpful technical guidance and strengthening trusted relationships across our customer base. Every day youll collaborate across teams solve challenges with creativity and contribute to delivering innovative energy solutions that power a more sustainable future.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
If you thrive in a fast-paced environment enjoy connecting technical details with customer needs and are motivated by opportunities to grow and contribute in new ways this role offers the perfect blend of challenge learning and purpose. Youll be joining a team committed to excellence innovation and continuous improvementwhere your contributions truly make a difference.
How Youll Make an Impact
Serve as a central point of contact for customers responding to inquiries with accuracy and care.
Coordinate and process new and revised orders using internal systems.
Anticipate customer needs by applying strong listening and analytical skills.
Translate technical requirements from customer specifications into actionable processes.
Collaborate with Marketing Finance Engineering Operations and Quality teams.
Manage backlog and ensure timely drawing submittals returns and product releases.
Support resolution of customer issues through established processes.
Participate in customer visits and training sessions (travel <10%).
Your Background
Bachelors degree in Engineering Business or related field (or equivalent experience).
Experience in customer support project coordination or technical sales.
Understanding of electrical power equipment and system design fundamentals.
Familiarity with estimating costing and related business processes.
Strong communication and problem-solving abilities.
Proficiency with a variety of computer systems and applications.
More About Us
Hitachi Energy is committed to innovation sustainability and delivering real value for our customers and communities.
Youll collaborate with industry-leading experts and contribute to impactful mission-driven projects.
We offer continuous learning professional development and opportunities for long-term career growth.
Location: On-site Bland Virginia (No remote option)
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
IC
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