Sr. Technical Trainer
Draper, UT - USA
Job Summary
About Us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people data and AI agents connect across email cloud and collaboration tools. Over 80 of the Fortunelarge enterprises and millions of smaller organizations trust Proofpoint to stop threats prevent data loss and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint youll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
The Role
The Proofpoint Technical Training organization educates customers partners and Proofpoint employees globally on Proofpoint products solutions and best practices. We areseekinga talented and experiencedTechnical InstructortodeliverProofpoints technical curriculum for these target coursewarecoversProofpointsThreat Protectionand Data Securityplatformsreinforced with practical real world hands-on lab have experienceworking closely with internal and external customersand partnersoutstanding relationship building skills and a deep understanding of adult learning techniques and classroom management.
Your day-to-day
- DeliverVirtual Instructor-Led Training (VILT)and classroomInstructor Led Training (ILT)onProofpointsfamily ofadvancedThreatProtectionand Data Securityproducts.
- Deliver customized onsite training for key customers and partners.
- Assist in the design andsupportoftechnical labs and lab environments tailored to help customers use Proofpoint products.
- Workindependentlybutcollaborate regularly with ateam of curriculum developers and technical trainers.
- Provide feedback and guidance to courseware developers.
- Meet with Proofpoint sales teams and with our customers to understand needs and develop training plans.
- Establish and nurture relationships with Proofpoint channel account managers and Partners.
- Continuous learning stay up to speed on the latest Proofpoint products releasesandnewtechnologies.
- Workwith product development and engineering teams.
- Weremostly virtual but this positionmayrequire up to30% travel.
What you bring to the team
- Passion for teaching learningandforenabling customer success. You get a kick out ofseeing the lightgo on when working with customers.
- Creativity intrainingdelivery and classroom management.
- High levelof autonomy and self-direction.
- In-depth technical knowledge ofDataLossProtectionstrategiessecure messagingcloudsecurityorothercyber-security relatedfield.
- Experience withemail solutions such as Exchangeorexpert level knowledge of SMTP.
- Deepunderstandingofnetworking and the most common protocols; SMTP LDAP HTTP etc.
- 5 years of technical training and/or courseware development experience in IT Networking or Telecommunications industries.
- Excellentinter-personalwrittenand verbal communicationas well asdocumentation skills.
- Industry and vendor certifications in the listed technologies are a plus.
Why Proofpoint
At Proofpoint we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons youll love working with us:
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging empower purpose and drive success-every day for everyone.
We encourage applications from individuals of all backgrounds experiences and perspectives. If you need accommodation during the application or interview process please reach out to .
How to Apply
Interested Submit your application along with any supporting information- we cant wait to hear from you!
Consistent with Proofpoint values and applicable law we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package including flexible time off a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area New York City Metro Area:
Base Pay Range: 136200.00 - 214005.00 USDCalifornia (excludes SF Bay Area) Colorado Connecticut Illinois Washington DC Metro Maryland Massachusetts New Jersey Texas Washington Virginia and Alaska:
Base Pay Range: 112700.00 - 177100.00 USDAll other cities and states excluding those listed above:
Base Pay Range: 101600.00 - 159720.00 USDRequired Experience:
Senior IC