Chief of Staff to the CXO

New York City, NY - USA

Monthly Salary: $ 150000 - 220000

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

About EliseAI

At EliseAI were improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows we make them more efficient reduce costs and improve the experience for everyone.

Housing: We simplify how renters tour apartments sign leases submit maintenance requests and stay connected with their property teambringing everything they need for their home into one place.

Healthcare: We make it easy to schedule appointments complete intake forms and we help patients communicate with providers so everyone can focus on health instead of paperwork.

With EliseAI organizations reduce manual work improve accessibility and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About The Role

Were looking for a Chief of Staff to the Chief Experience Officer (CXO) to act as a force multiplier across customer operations. This is a highly entrepreneurial role for someone who wants founder-level ownership. Youll sit at the intersection of customers product and execution to help scale how we deliver value as the business grows.

This role is ideal for a builder: someone who sees ambiguity as opportunity thrives in a technical environment and is excited to design systems processes and automation that scale. Youll be deeply embedded with teams across Customer Success Product Solutions Product Engineering Sales and Strategy and youll influence product development by staying on the front lines with customers.

If you want to shape how a company grows and how customers experience it this role gives you the scope autonomy and impact to do exactly that.

Key Responsibilities

Partner closely with the CXO to set priorities define operating rhythms and drive execution across customer operations
Operate with the mindset and accountability of a founder: identify gaps propose solutions and take initiatives from idea to execution
Translate high-level strategy into concrete initiatives that improve customer outcomes operational efficiency and business scale
Proactively surface risks opportunities and areas where the organization can move faster or smarter
Stay close to customers through direct engagement demos and feedback loops using real-world insights to influence product direction
Play a key role in a weekly demo culture where teams showcase new ideas tools and workflows to continuously improve how we operate
Help ensure customer feedback meaningfully informs product engineering and go-to-market decisions
Identify opportunities to automate manual processes across customer operations as we grow
Attract top-tier talent to join our driven team

Move at rocket speed build something massive.

Were scaling fast solving real client problems with precision and ambition. Here you own your impact; full autonomy no micromanagement no fluff.

We hire the best expect the best and give you the masterclass of your career. Its hard its intense and its the most rewarding work youll ever do. If youre hungry driven and ready to build something massive climb aboard.

Requirements

Experience in a strategic and operational role at a startup with a strong preference for founding team members or early hires who have helped build and scale teams processes or products from the ground up
Entrepreneurial mindset with a strong bias toward ownership execution and problem-solving
Comfort operating in technical environments including close collaboration with product and engineering teams
Exceptional communication skillsable to synthesize complex ideas and align diverse stakeholders
Proven ability to lead ambiguous cross-functional projects from concept to impact
Strong systems thinker with an interest in automation tooling and scalable processes
High learning velocity curiosity and willingness to dive deep into details
Willingness to work in person at our office 4-5 days a week

Why Join

Growth and impact. Its not often that you can get in on the ground floor of a funded (unicorn!) startup thats scaling so fast. That means that instead of following a playbook youll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. Youll learn what works when you succeed and what doesnt when you fail. Either way the rest of the team will be here to support you.

Benefits

In addition to the growth and impact youll have at EliseAI we offer competitive salaries along with the following benefits:

Equity in the company
Medical Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan fully stocked kitchen and all meals covered in the office
Unlimited vacation and paid holidays
Well cover relocation packages and make the move exciting not painful!

Job Compensation Range

The salary range for this role is $150000 - $220000. EliseAI offers a competitive total rewards package which includes base salary equity and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience skill level location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Please note that employment with EliseAI is on an at-will basis which means that either the employee or the company may terminate the employment relationship at any time with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at

Required Experience:

Senior IC

About EliseAIAt EliseAI were improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows we make them more efficient...