At First Response Group we deliver exceptional security services with professionalism and a strong sense of community. As an SIA Approved Contractor ACS Pacesetter and holder of four NSI Gold accreditations we set the benchmark for quality and reliability in the industry.
We are looking for reliable and professional Relief Security Officers to provide essential cover during staff sickness holidays and other periods of absence. This is a vital role that ensures continuous protection of our clients premises and the smooth operation of their security services.
As a Relief Officer you will thrive in a structured disciplined environment and be ready to step in where needed. You will play a key part in maintaining safety supporting site teams and delivering exceptional customer service at all times. Flexibility strong communication skills and a commitment to high standards are essential.
Patrolling & Monitoring:
Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion damage or suspicious activity.
Access Control:
Monitor entrances and exits verify passes and authorize visitors in line with site protocols.
Incident Response:
Respond promptly to alarms emergencies and incidents following established procedures.
Customer Service:
Provide a professional approachable presence and assist visitors staff and contractors courteously and efficiently.
Reporting:
Maintain accurate logs and incident reports for compliance and handover purposes.
Health & Safety:
Identify and report hazards ensuring a safe environment at all times.
Skills & Competencies:
Excellent communication and interpersonal skills
Strong attention to detail and observational ability
Ability to remain calm and professional under pressure
Reliable and trustworthy with a flexible approach to working hours
Ability to work independently and as part of a team
Qualifications:
Valid SIA licence
Driving Licence
5-year checkable work or education history
Willingness to work a variety of shifts including nights weekends and holidays
Required Experience:
Unclear Seniority
First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients. What makes us different is our people. Our mission is to motiva ... View more