Summary of role:
The Business Analyst is responsible for analysing business operations identifying improvement opportunities and converting business needs into clear functional requirements. This role works closely with stakeholders across the organization to drive process efficiency support system enhancements and ensure solutions align with business objectives.
Responsibilities:
Engage with stakeholders to understand business needs challenges and objectives.
Document functional requirements process flows and use cases.
Translate business requirements into actionable technical specifications.
Assess existing business processes to identify inefficiencies and improvement areas.
Recommend optimized workflows and bestpractice solutions.
Participate in planning and delivery of projects enhancements and upgrades.
Support project teams with documentation testing and validation.
Facilitate workshops user meetings and solution design sessions.
Develop test plans and test cases for new functionality.
Conduct User Acceptance Testing (UAT) and track defects to closure.
Validate data accuracy and system behaviour after deployments.
Produce business requirement documents (BRDs) functional specs SOPs and user guides.
Track project progress and prepare status reports for stakeholders.
Support the creation of dashboards or reports for business insights.
Build strong relationships with business units and IT teams.
Serve as a liaison between technical teams and end-users.
Provide training guidance and postimplementation support.
Required Skills:
SAP MM SAP FI/CO Agile and waterfall UAT Procure to Pay
IT Services and IT Consulting