Bilingual Customer Service Representative (Insurance)

Montreal - Canada

Monthly Salary: $ 60 - 65

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Bilingual Customer Service Representative (Insurance)

Advance your career in a stimulating bilingual role at the heart of the insurance industry. A hybrid work environment diverse responsibilities and daily interactions with a varied clientele await you in this dynamic and professional position.

What is in it for you:

Salary: 60K65K based on experience.

Permanent full-time position 37.5 hours per week.

Schedule: Monday to Friday 8 am to 4 pm. or 9 am. to 5 pm.

Hybrid work arrangement: 3 days in office 2 days remote.

3 weeks of vacation starting in the first year.

Group insurance program.

Group RRSP program with employer contribution of up to 4%.

Annual wellness program valued at $500.

Responsibilities:

Prepare and issue billing.

Process policyholder and client requests in a timely manner.

Enter and update information in databases.

Prepare and send documentation related to renewals or onboarding of new clients.

Perform filing and record management primarily in electronic format.

Contribute to the continuous improvement of work processes and procedures.

Perform any other related tasks as required.

What you will need to succeed:

College diploma or equivalent training.

23 years of experience in a similar role ideally in a semi-automated environment.

Experience in the insurance industry is a strong asset.

Bilingual in English and French to communicate effectively with clients and partners outside Quebec.

Knowledge of a third language is considered an asset.

Strong proficiency with Microsoft Office.

Satisfactory results on required language and computer skills tests.

Strong ability to learn quickly and adapt.

Attention to detail and a high level of accuracy in task execution.

Ability to manage priorities and meet tight deadlines.

Autonomy initiative and professionalism in follow-ups.

Excellent interpersonal and communication skills.

Strong customer service orientation and commitment to client satisfaction.

Ability to handle manual tasks while providing practical solutions to problems.

Why Recruit Action

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

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Bilingual Customer Service Representative (Insurance)Advance your career in a stimulating bilingual role at the heart of the insurance industry. A hybrid work environment diverse responsibilities and daily interactions with a varied clientele await you in this dynamic and professional position.What ...