Key Account Manager, Pure Players Brazil

About Us

SharkNinjais a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeoples lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than4100associates the companys products are sold at key retailers online and offline and through distributors around the world.

Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy execution and performance management of business across Latin America with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-enddriving revenue growth improving profitability executing joint business plans and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP Pure Players Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution driving sustainable growth and margin expansion.
• Manage weekly monthly and quarterly performance against key KPIs including POS contribution margin ASP conversion traffic and inventory health.
• Identify growth opportunities through assortment expansion pricing optimization promotions and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players aligned to Shark Ninjas short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions visibility programs media investments and platform initiatives.
• Build and maintain strong working relationships with Pure Player category commercial and operations teams.

Operational Excellence & Execution

• Execute SharkNinjas Pure Player operating model including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full Flex FBM cross-border).
• Monitor inventory levels in-stock rates and forecasts to mitigate risk and maximize sell-through.

Content Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies optimizing ROAS and conversion.
• Continuously test and optimize content media and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales Marketing Finance and Operations
• Provide clear performance insights and recommendations to leadership including risks opportunities and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews including dashboards insights and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5 years of experience in eCommerce marketplace management or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing promotions content media fulfillment and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelors degree required.

Preferred

• Experience operating in LATAM markets particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.