Operations & Field Manager
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Job Location:
La Mesa, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SD Sparkle Cleaning Co. San Diego CA
Pay: $24$30/hour (3040 hours per week)
Schedule: Full-time preferred
Location: San Diego County (Field Administrative Work)
About SD Sparkle
SD Sparkle is a growing residential and short-term rental cleaning company serving clients throughout San Diego County. We are known for quality reliability and strong client relationships.
As we continue to grow we are seeking a hands-on Operations & Field Manager to help stabilize organize and elevate our daily operations.
This role is ideal for someone with strong cleaning experience and natural leadership instinctssomeone who values structure problem-solving accountability and supporting both clients and team members.
Position Overview
This is not just a cleaning role.
This is an operations leadership position that supports the business at every level. You will serve as the central point of coordination between:
Cleaning team members
Clients
Short-term rental (STR) and property management partners
Scheduling quality control and operational follow-through
Key Responsibilities
Team Coordination & Scheduling
Schedule and coordinate cleaners daily
Confirm availability and ensure proper job coverage
Communicate job details access instructions and expectations
Handle call-outs and last-minute schedule changes
Ensure cleaners are prepared with proper supplies and information
Address performance issues professionally and promptly
Training & Quality Control
Onboard and train new cleaners
Ensure adherence to company SOPs and quality standards
Review post-clean photos
Conduct in-person cleaning audits when necessary
Provide coaching and identify areas for improvement
Client & Partner Management
Serve as primary point of contact for key partners (including STR and property managers)
Track job progress from start to completion
Request and review job photos
Manage client feedback concerns and follow-ups
Understand property-specific expectations
Operations & Administrative Support
Monitor supply inventory and storage stock
Track and manage restocking needs
Assist with pricing and job estimates
Support invoice preparation and review
Ensure jobs are properly closed in company systems
Troubleshoot day-of operational issues
Manage incoming client calls and communications
Qualifications
Required
2 years of residential or STR cleaning experience
Leadership supervisory or coordination experience
Strong communication skills (text phone in person)
Reliable transportation and valid drivers license
Comfortable managing adults and providing feedback
Highly organized calm under pressure and solution-oriented
Preferred (Strongly Valued)
STR or property management experience
Experience with scheduling software (Housecall Pro BookingKoala etc.)
Bilingual (English/Spanish)
Hospitality or hotel housekeeping management background
Why This Role Matters
This position directly supports:
Team stability
Client satisfaction
Business growth
Founder sustainability
You will have meaningful responsibility autonomy and influence within a growing company.
How to Apply
Please submit:
A brief summary of your cleaning and leadership experience
Why you are interested in an operations or management role
Confirmation that you have reliable transportation
Shortlisted candidates will be invited to a Zoom interview.
Company Industry
Aviation and Aerospace Component Manufacturing / Wellness and Fitness Services / Personal Care Product Manufacturing
Key Skills
- Time Management
- Construction Experience
- Managed Care
- Management Experience
- Microsoft Outlook
- Utilization Management
- Case Management
- Pediatrics Experience
- Salesforce
- Relationship Management
- Leadership Experience
- Supervising Experience
