- Delivery projects aligned with the strategy and roadmap for IT OT Convergence Services Team;
- Accountable to technically lead highly engaged teams of internal and external resources in different locations cultures and countries delivering the enterprise mission and vision and adhering to enterprise commitments/values;
- End to end technical accountability for plan build and run and the successful delivery of technology projects and services as measured through value cost quality (service levels) and schedule;
- Ensure compliance with and participate in continuous improvement of organizational standards practices and methodologies;
- Define track measure and report on critical success factors and key performance indicators;
- Lead communication on service performance;
- Collaborate with enterprise stakeholders providing advice and assistance to coordinate and operationalize the integrated strategic and operational plans for innovative technologies methodologies and processes;
- Conduct investigations on system performance make proposals for improvements and implement them when appropriate.
Qualifications :
- Bachelors degree in Computer Science Information Systems Engineering or related field;
- MS SharePoint design;
- Familiarity with DevOps and ITIL processes;
- Handle remote troubleshooting equipments
- Proficiency in security (highly desired);
- Experience delivering technology projects and services with excellent customer quality cost and outcome measures;
- Understanding of ITIL frameworks Agile and lean principles;
- Experience on Infrastructure Maintenance Support in a very diverse IT landscape;
- Proven experience in production environments / critical operations;
- Fluent English both written and spoken mandatory;
- Fluent Spanish (Nice to have not exclusive).
Additional Information :
- Availability to work in a hybrid model (4x1) in São Paulo SP.
Remote Work :
No
Employment Type :
Full-time
Delivery projects aligned with the strategy and roadmap for IT OT Convergence Services Team;Accountable to technically lead highly engaged teams of internal and external resources in different locations cultures and countries delivering the enterprise mission and vision and adhering to enterprise co...
- Delivery projects aligned with the strategy and roadmap for IT OT Convergence Services Team;
- Accountable to technically lead highly engaged teams of internal and external resources in different locations cultures and countries delivering the enterprise mission and vision and adhering to enterprise commitments/values;
- End to end technical accountability for plan build and run and the successful delivery of technology projects and services as measured through value cost quality (service levels) and schedule;
- Ensure compliance with and participate in continuous improvement of organizational standards practices and methodologies;
- Define track measure and report on critical success factors and key performance indicators;
- Lead communication on service performance;
- Collaborate with enterprise stakeholders providing advice and assistance to coordinate and operationalize the integrated strategic and operational plans for innovative technologies methodologies and processes;
- Conduct investigations on system performance make proposals for improvements and implement them when appropriate.
Qualifications :
- Bachelors degree in Computer Science Information Systems Engineering or related field;
- MS SharePoint design;
- Familiarity with DevOps and ITIL processes;
- Handle remote troubleshooting equipments
- Proficiency in security (highly desired);
- Experience delivering technology projects and services with excellent customer quality cost and outcome measures;
- Understanding of ITIL frameworks Agile and lean principles;
- Experience on Infrastructure Maintenance Support in a very diverse IT landscape;
- Proven experience in production environments / critical operations;
- Fluent English both written and spoken mandatory;
- Fluent Spanish (Nice to have not exclusive).
Additional Information :
- Availability to work in a hybrid model (4x1) in São Paulo SP.
Remote Work :
No
Employment Type :
Full-time
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