Shift Manager

Job Title: Shift Manager
Location: Salmesbury - BB2
Pay Rate: 17.84 per hour
Contract Type: 42 Hours 4on4off Days Nights & Weekends
Reporting To: Service Delivery Manager
 

Join Securitas: Integrity Vigilance Helpfulness

Are you a confident leader with a strong security background and exceptional people management skills Were looking for a Shift Manager to oversee all on-shift operations ensuring high standards of service delivery and personnel performance across our security team.

This is a pivotal role responsible for supervising and supporting security personnel managing operational delivery and acting as the central point of contact for client and company interactions during your shift.

Key Responsibilities:

• Supervise and coordinate security staff during assigned shifts.

• Ensure all officers are site-trained and possess valid SIA licences or LDNs.

• Proactively manage staffing rosters absences and holiday cover.

• Conduct regular performance check-ins and monthly staff engagement.

• Lead briefings debriefings and uphold SOP standards.

• Ensure proper incident reporting and investigation compliance.

• Maintain professional appearance and conduct across the team.

• Assist in training implementation emergency procedures and best practices.

• Monitor and report faults in security equipment and systems.

• Handle access control CCTV detection and alarm systems.

• Be the first point of contact for security-related queries on shift.

• Support the Service Delivery Manager with operational needs and planning.

Skills & Competencies:

• Proven leadership with ability to inspire and manage high-performing teams.

• Strong decision-making communication and conflict resolution skills.

• Ability to manage time effectively and handle shift priorities.

• Excellent customer service and client relationship skills.

• Technically proficient with security systems and Microsoft Office suite.

• Flexible adaptable and confident in high-pressure environments.

Qualifications :

Requirements:

Management experience

Current SIA licence - Door Supervisor and CCTV
Have a full 5 year checkable work history.
Strong communication skills.
Competent in MS Word Excel and E-Mail (Outlook).
Well-developed interpersonal and influencing skills. Able to negotiate and deal with sensitive and 
confidential matters with tact and discretion.
Adaptable and responsive in the face of changes in priorities plans and schedules.
Understanding of the Corporate and Major Events.

Additional Information :

Its great to see youre considering a career with Securitas UK!
Join our global team of 336000 colleagues and help make the world a safer place.

At Securitas we live by our values of Integrity Vigilance and Helpfulness and our People Promise:

• Opportunity We see potential in every person and situation
• People We open our eyes to all thats good
• Purpose We make your world a safer place

What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting but were here to support youjust email us if you need help.

Diversity & Inclusion Be Yourself
We are an inclusive employer proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates should you meet the roles minimum requirements having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU the Race at Work Charter and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week International Womens Day PRIDE and Black History Month.

Your Benefits

• STRIVE Securitas Perks gives you access to a great range of discounts on a variety of retailers services and everyday spending to suit your shopping habits.
• Dental Plans - A range of plans providing support providing cash back towards everyday dental costs such as dental examinations X-rays and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates providing families with peace of mind by getting cash back on everyday medical costs such as dental check-ups contact lenses and acupuncture and by covering unexpected costs.
• Cycle to Work  A super cost-effective way of getting a brand new bike cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers  Save money on eye tests and when purchasing spectacles.
• WeCare  A 24/7 online GP mental health support service get fit programme and more.
• Toothfairy  Online access to advice and guidance from real UK Dentists.
• Pension Plan  Plan for your financial future by building up a benefit in the Securitas Pension Plan with the benefit of employer contribution plus tax relief on your contributions.
• Payroll ISA  An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live  Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step
Join a team that values you. Click Im Interested and start your career with Securitas UK today.

See a different world.

Remote Work :

No

Employment Type :

Full-time