Senior Communications Manager, Office of Chairman and CEO

The Senior Communications Manager for Office of the Chairman & CEO will be responsible for ensuring that employees customers partners and the greater ServiceNow community are informed engaged and inspired. The Communications Specialist works directly to support the Chairman & CEO. Responsibilities include developing and executing internal communication plans managing Outlook supporting employee events and leading the social media strategy by collaborating with cross-functional teams internally and externally. This individual will partner closely with the Communications Manager all members of Office of the Chairman & CEO our VP of Employee Communications and social teams. 

How youll do it: 

• Develop internal as well as external communication plans to support business initiatives and manage appropriate delivery of communications 
• Provide communication support to Chairman & CEO by drafting speeches video scripts quotes documents photo review etc. 
• Providing communication support to Office of the Chairman & CEO teammates influencing strategic messaging 
• Create effective messages for various internal programs that target relevant audience 
• Analyze communication effectiveness and revise the appropriately planned communication strategies in partnership with our Communications team 
• Provide recommendations across day to day inbound and outbound e-mail outreach 
• In partnership with Employee Communications plan and support employee events globally where Chairman & CEO will participate

Qualifications :

• Strong interpersonal and communication skills are the major requirement of the Communications Specialist. Along with this they must also possess skills given below: 
• 10 years corporate/employee communications public relations marketing or executive communications experience 
• Expert written and verbal communicating skills 
• Great executive presence 
• Extremely strong organizational and management skills 
• Easily accessible outside of traditional work hours flexible to global time zones 
• Team player and leader - Can collaboratively work with C-Suite leaders their teams agency partners business partners and vendors. 
• Operates with a high sense of urgency with an ability to manage multiple projects at once with ease 
• Make necessary decisions even under pressure 
• Resourcefulness 
• Ability to effectively operationalize team processes 
• Effective time management skills and ability to complete given tasks perfectly within the given time 
• Understanding of relevant technology and market trends 
• Proper knowledge about media and communication 
• Power user of Microsoft Office tools 
• Experience with events 
• Strong natural ability to identify develop and tell a great story across multiple media 

For positions in this location we offer a base pay of $155400 - $272000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time