Managing Director, Communications

Reports To: Chief Operating Officer
Direct Reports: Manages a Team of 3-4
Location: Onsite 4 days/week; Washington DC or San Juan PR

About Flamboyan Foundation

Guided by the belief that all children deserve the opportunity to live a fulfilling life the Flamboyan Foundation works to ensure every child in the US and Puerto Rico receives an outstanding Puerto Rico we are focused on improving reading proficiency for students in the early grades and revitalizing the island by making strategic investments in arts culture and education. Our work in Washington D.C. centers on strengthening family engagement in schools and school systems across the country through trainings fellowships and school- based partnerships.

Role Overview

Please note that this role requires full bilingual proficiency in English and Spanish. Candidates will be asked to demonstrate oral and written proficiency in both languages throughout the course of the interview process.

The Managing Director (MD) Communications leads the execution of Flamboyans digital-first communication strategy ensuring high-quality consistent and timely delivery across all channels. This role manages a small communications team and is responsible for turning organizational priorities programmatic work and leadership perspectives into compelling audience-centered content that advances Flamboyans priorities in Washington DC Puerto Rico and across the country. The MD works to grow Flamboyans profile and expands engagement efforts by strengthening the local and national brand and broadening the visibility of Flamboyans impact. The Managing Director ensures that our external communications priorities are equity-driven strategically coordinated reflective of local context in both Washington DC and Puerto Rico expansive in their reach to existing and potential partners and align with Flamboyans organizational strategic priorities and influence strategy.

The MD Communications is a hands-on people manager and operational leader who knows how to build systems manage workflows and monitor accountability to ensure that communications plans meet high standards of excellence. The MD Communications will collaborate with team leads across both offices to help create a cohesive digital first communications approach to promote the impact of our work in Washington DC Puerto Rico and influence stakeholders across the country. This role is responsible for growing social media reach for the organization including advancement of Flamboyans executive thought leadership in the fields of education early literacy family engagement and philanthropy. The MD will partner with stakeholders across the organization to cultivate productive relationships and execute communications and marketing priorities across internal teams. While the role closely collaborates with senior leaders the primary focus of the MD is on delivery coordinator and execution of Flamboyans digital-first strategy.

Job Responsibilities

Digital First Communications Execution

• Develop and oversee the implementation of a comprehensive social media and digital communications presence for Flamboyan aligned at reaching our educator and partner audiences grounded in Flamboyans core values.
• Ensure execution of social media campaigns that are timely targeted to appropriate audiences and tied to program milestones and initiatives.
• Translate data and programmatic work into compelling storytelling to expand the reach and impact of the organization locally and nationally including producing platform-appropriate content.
• Oversee all content creation review and publishing workflows.
• Lead efforts to publicly convey our story of impact particularly for students most affected by systems of inequity and ensuring it is amplified and leveraged widely.
• Monitor performance metrics (reach engagement growth) and adjust execution tactics as needed.

Communications Operations

• Lead the day-to-day operations of Flamboyans communications function across both regions including planning and overseeing the execution of the communications editorial calendar.
• Build and maintain systems for planning tracking and delivering communications in partnership with the Director Communications Operations.
• Proactively plan and implement end-to-end workflows for all digital content
• Oversee the Communications budget delivering communication and marketing initiatives within established budgets and identifying opportunities to reduce spending or increase value at all times.

Executive Communications Support

• Ensure social media and digital communications plans for Flamboyans executive leadership are developed and implemented including drafting scheduling and publishing content.
• Develop talking points and supporting materials for external events such as webinars panels and speaking engagements.
• Partner with senior leaders to ensure messaging is clear consistent and aligned with organizational priorities.

People Management & Team Leadership

• Manage coach and support a team of 3-4 communications professionals and contractors (as needed) to help deliver high-quality communications deliverables on deadline.
• Maintain a strong understanding of best practices key trends and industry changes in the digital communications space to help inform future communication strategies.
• Track and report out on annual measurable success metrics for Flamboyans communications strategy in partnership with regional Senior Managing Directors of program.
• Improve workflows tools and processes to increase efficiency quality and consistency of communications outputs.
• Foster a collaborative accountable team culture aligned with Flamboyans values.

Organizational Stewardship

• Serve as an ambassador for Flamboyans organizational brand.
• Model and foster the Flamboyan core values of People Impact Catalytic Action and Equity
• Responsibly steward financial and human resources
• Continuously deepen your expertise and readiness to be an equity-centered team member and contributor in our programmatic efforts self-awareness inclusivity in your work and serve as an agent of change for Flamboyan.
• Other duties as assigned.

Organizational Equity Culture Responsibilities

In addition to the responsibilities of the role detailed above as a member of the Flamboyan team you will be expected to carry high standards contribute to a positive workplace culture and exercise a deep and active commitment to equity and inclusion. As a member of the staff you will be expected to:

Self Awareness Maturity

• Carry a strong sense of your authentic self.
• Carry high self-efficacy and ownership of goals.
• Acknowledge and correct mistakes without ego.
• Maintain a willingness to learn and grow.
• Understand where your strength and growth areas are.
• Manage upward proactively and with confidence.
• Be discrete and trustworthy able to handle confidential information with care and grace.
• Have high emotional intelligence and be able to navigate nuance.

Anti-Racists Bias Competence

• Actionably live your commitment to social justice.
• Confidently speak openly and courageously about your own equity journey.
• Be willing to confront your own biases and hold yourself accountable for disrupting them.
• Ask who is not at the table.
• Build time into projects to prioritize the voices that are not historically heard or valued.

Collaboration Influence

• Be a skilled collaborator and look for ways to include internal and external stakeholders in your work.
• Know how to get results by leveraging the power of your expertise and informal authority to influence internal and external stakeholders and discern which to use and when.

Qualifications Interview Process

• Bachelors degree in strategic communications marketing or public affairs
• 5-7 years of related professional experience in communications marketing or digital media
• 1-3 years of people management or team-lead experience either formal or informal
• Fully bilingual in Spanish and English (written and spoken)
• Proven ability to execute digital communications plans across multiple channels.
• Experience building highly engaging owned media platforms
• Track record of developing strong collaborative partnerships with colleagues
• Excellent writing and presentation skills experience developing and delivering external presentations
• Proven ability to break down silos and promote cross-functional communication and collaboration
• Fluency in digital communication platforms such as SproutSocial Cision Meta Business Suite etc.

Candidates can anticipate a multi-step interview process that will include opportunities to demonstrate oral and written proficiency in both languages.

Compensation

The starting salary range for the Managing Director Communications role is $91000 - $125970. At Flamboyan our starting salaries are based on four beliefs: we are competitive we maintain internal equity across functions there is room to develop and salaries are aligned with the market. We avoid negotiating starting salaries to create equity across our team and we set our salaries in such a way that staff can increase their compensation as they develop over time within their role.

Total rewards include an excellent benefit package including employer-sponsored health dental vision life and disability insurance Employee Assistance Program (EAP) access to FSA and HSA plans a retirement plan that includes employer matching and a generous paid-time-off policy.

Work Location Schedule

• This position is based out of either our Washington DC office or our San Juan Puerto Rico office. All staff are required to live a commutable distance to our offices located at 1730 Massachusetts Avenue NW (if based in Washington DC) or 800 Avenida Roberto H Todd San Juan PR (if based in San Juan PR) .
• Flamboyan has a hybrid work schedule which is 4-days in the office (Monday Tuesday Thursday Friday) and 1-day remote (Wednesday) each week along with 1 fully remote week quarterly. Our in-person workplace design is based on our belief that being physically present with colleagues internally and partners externally is essential to building relationships and optimizing our ability to achieve our individual and collective goals.
• Local and national travel may be necessary.