Customer Relationship Officer

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Company Background

We are representing our client a new start-up in Malaysia that operates a Loan-Matching Platform in their search for a Customer Relationship Officer

Job Responsibilities:

Responsible for engaging customers through instant messaging phone calls and digital platforms
Gathering customer documentation maintaining positive communication and ensuring smooth case handling
Guide customers on document preparation
Work flexibly based on customer needs and operational workflows
Cooperate with team members to maintain a positive and productive work culture
Record customer conversations progress and key notes in company systems

Job Requirements

Diploma or Degree in any related fields
1 year experience in customer service call centre hospitality or service-related industry
Must be friendly patient and able to handle diverse customer backgrounds
Strong follow-up skills and able to maintain accurate customer records.
Ability to communicate effectively in English Bahasa Malaysia preferably Mandarin or Cantonese

Other info:

Competitive base salary
Working hours : Mon - Fri (9am - 6pm)
Medical & Health Coverage is provided

Qualified and interested candidates may apply online or email your updated resume to

Only shortlisted candidates will be notified.

Company Background We are representing our client a new start-up in Malaysia that operates a Loan-Matching Platform in their search for a Customer Relationship Officer Job Responsibilities: Responsible for engaging customers through instant messaging phone calls and digital platformsGathering custo...