We are representing our client a premier provider of end-to-end logistics solutions offering 24/7 worldwide delivery services including On-Board Courier (OBC) Next Flight Out (NFO) Air Chartered Services and Customs Clearance.
Position: Logistics Executive (Day shift)
Location: Seberang Jaya Penang
Working hours: Operate Hour 1: 9AM - 6PM & Operate Hour 2: 2PM - 11PM 5.5 days
Job Responsibilities:
- Upon receiving client inquiries check the availability of manpower to assess if the order can be fulfilled within the required time frame.
- If unable to fulfill the clients order on time communicate directly with the Sales Personnel to resolve issues.
- Manage flight and client activities including planning scheduling and tracking shipments.
- Ensure proper handling storage and transportation of goods in line with company standards.
- Work with third-party suppliers vendors and carriers to ensure seamless operations and timely delivery.
- Establish a Quality Plan or Control Plan to ensure operations meet necessary standards and client expectations.
- Develop a Daily Delivery Plan and issue instructions to Operators to carry out tasks according to established timelines and quality standards.
- Address client complaints promptly and work towards a resolution.
- Maintain effective communication with both internal teams and external stakeholders to ensure smooth execution of tasks.
- Collaborate with other departments to address any issues that might disrupt scheduled operations.
- Assist the admin department with any inquiries related to OBC operations.
- Prepare and maintain operational reports.
- Ensure all documentation related to operations shipments and logistics is accurate and up-to-date.
- Provide regular updates and reports to management on operational performance and improvements.
- Record training as per the Training Procedure ensuring all records are up-to-date and compliant.
Job Requirements:
- At least 1-2 years of experience in order management and customer service preferably within the logistics or shipping industry.
- Ability to read and write Chinese for effective communication with suppliers.
- Minimum qualification of a diploma (degree or higher preferred) in any field.
Interested candidates may apply online or share your resume to balqis @
Only shortlisted candidates will be notified.
We are representing our client a premier provider of end-to-end logistics solutions offering 24/7 worldwide delivery services including On-Board Courier (OBC) Next Flight Out (NFO) Air Chartered Services and Customs Clearance. Position: Logistics Executive (Day shift) Location: Seberang Jaya Penang ...
We are representing our client a premier provider of end-to-end logistics solutions offering 24/7 worldwide delivery services including On-Board Courier (OBC) Next Flight Out (NFO) Air Chartered Services and Customs Clearance.
Position: Logistics Executive (Day shift)
Location: Seberang Jaya Penang
Working hours: Operate Hour 1: 9AM - 6PM & Operate Hour 2: 2PM - 11PM 5.5 days
Job Responsibilities:
- Upon receiving client inquiries check the availability of manpower to assess if the order can be fulfilled within the required time frame.
- If unable to fulfill the clients order on time communicate directly with the Sales Personnel to resolve issues.
- Manage flight and client activities including planning scheduling and tracking shipments.
- Ensure proper handling storage and transportation of goods in line with company standards.
- Work with third-party suppliers vendors and carriers to ensure seamless operations and timely delivery.
- Establish a Quality Plan or Control Plan to ensure operations meet necessary standards and client expectations.
- Develop a Daily Delivery Plan and issue instructions to Operators to carry out tasks according to established timelines and quality standards.
- Address client complaints promptly and work towards a resolution.
- Maintain effective communication with both internal teams and external stakeholders to ensure smooth execution of tasks.
- Collaborate with other departments to address any issues that might disrupt scheduled operations.
- Assist the admin department with any inquiries related to OBC operations.
- Prepare and maintain operational reports.
- Ensure all documentation related to operations shipments and logistics is accurate and up-to-date.
- Provide regular updates and reports to management on operational performance and improvements.
- Record training as per the Training Procedure ensuring all records are up-to-date and compliant.
Job Requirements:
- At least 1-2 years of experience in order management and customer service preferably within the logistics or shipping industry.
- Ability to read and write Chinese for effective communication with suppliers.
- Minimum qualification of a diploma (degree or higher preferred) in any field.
Interested candidates may apply online or share your resume to balqis @
Only shortlisted candidates will be notified.
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