Enterprise Manager, Workplace & Office Services
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Job Location:
O'Fallon, MO - USA
Yearly Salary:
USD 100000 - 110000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print mail document scanning reception and related office support services for Fortune 500 companies professional service firms and institutions of higher education. TMG is looking for highly motivated enthusiastic team players interested in a career rather than just a job. With a team of over 1500 nationwide associates TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Summary
Leads workplace and office service operations across multiple states. Manages frontofhouse and backofhouse teams ensures strong service delivery supports real estate initiatives and drives efficiency cost savings and a positive customer experience.
Key Responsibilities
- Lead and develop multilocation teams.
- Build a culture of accountability and service excellence.
- Oversee daily workplace and office service delivery.
- Manage workflows vendor performance and invoicing.
- Ensure standards policies and service quality are met.
- Improve processes and operational efficiency.
- Assist with space planning maintenance coordination and equipment upkeep.
- Support renovations moves and workplace changes.
- Maintain records reporting and compliance requirements.
- Track budgets KPIs and service levels.
- Identify costsavings and productivity improvements.
- Partner with internal teams and clients to understand needs.
- Ensure a strong frontofhouse customer experience.
- Recommend service and process improvements.
- Support portfolio planning occupancy strategy and workplace technology.
- Participate in vendor evaluations and contract governance.
- Contribute to sustainability and workplace experience programs.
Qualifications
- 5 years in workplace services facilities operations or similar roles.
- Experience managing multisite or multistate environments.
- Strong leadership communication and project management skills.
- Budget vendor and processoptimization experience.
- Ability to thrive in a fastpaced service environment
Required Experience:
Manager
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
The Millennium Group your on-site outsourcing trusted advisors providing integrated office & facilities management, digital mail & print services.
