Office Manager
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Job Location:
Farmington Hills, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Were seeking a highly organized and dependable Landscaping Office Manager to join our this role youll be responsible for managing daily office operations coordinating schedules supporting customers and keeping communication flowing between clients and field crews. This is a fast-paced position especially during peak season and requires strong multitasking and customer service skills.
Location: Canton MI
Key Responsibilites:
- Answer and manage a high volume of incoming calls (approximately 100130 per day during peak season AprilOctober).
- Monitor and respond to daily emails (approximately 80120 per day).
- Schedule estimator appointments and confirm appointments the day prior.
- Prepare and print daily itineraries for estimators.
- Schedule sprinkler service calls and provide reminder calls the day before service.
- Route calls and messages to appropriate team members.
- Follow up on estimates provided to customers.
- Send DocuSign agreements to secure project approvals.
- Submit and manage Miss Dig requests as required.
- Confirm project installation dates with customers and verify color selections.
- File and organize invoices and maintain accurate records.
- Assist with year-end organization and boxing of files.
- Perform light office cleaning and handle miscellaneous administrative tasks as needed.
Education Experience and Skills Requirements:
- Ability to manage high call and email volume especially during peak season (springfall).
- Proficiency in Microsoft Office (Word Excel Outlook) and scheduling software; experience with CRM or service management software is a plus.
- Experience with DocuSign or electronic contract systems preferred.
- Basic bookkeeping knowledge (invoicing filing year-end organization).
- Experience handling customer follow-ups confirmations and service reminders.
- Landscaping construction or home services industry experience preferred.
- Excellent customer service and communication skills (phone and email).
Benefits/Perks
- Comprehensive benefits package including health dental and vision insurance.
- 401(k) retirement savings plan with company match.
- Opportunities for professional development and advancement.
#IND
Company Overview
Continuum Services is a single-source provider with proven expertise dependability and scalability in four key areas: facility operations exterior services technical services and environment services. Headquartered in a newly renovated office in Farmington Hills Continuum is the go-to full-service solution for interior and exterior facility operations maintenance and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR for superior energy performance BOMAs Office Building of the Year (TOBY) Award and CELs National Real Estate A List Award for Service Excellence. Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what were all about - join us today!
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Management Experience
- QuickBooks
- Accounting
- Office Experience
- Dental Office Experience
- Payroll
- Administrative Experience
- Eaglesoft
- Human Resources
- Bookkeeping
About Company
Continuum Services provides expert facility management, specializing in landscaping, HVAC, asphalt, and building maintenance.
