Content Manager

As a vital part of the Corporate Marketing department the SharePoint Content Specialist will spearhead the management of our current intranet and lead the exciting project to build a new enhanced intranet platform. This role is perfect for a detail-oriented responsive and enthusiastic individual with strong project management and writing skills ready to take ownership of our companys digital communication hub.

• Lead the strategic project to build a new intranet overseeing visual design site navigation content development user engagement and training initiatives.
• Coordinate with key stakeholders and provide oversight for the SharePoint technology integration.
• Conduct thorough research to understand and address intranet user needs.
• Develop and maintain a clear and effective site navigation structure (information architecture).
• Prepare and publish content lists libraries and pages to the companys intranet platform via SharePoint.
• Provide comprehensive training to staff on using the companys intranet platform and resolve end-user and content-related questions.
• Manage small medium and large initiatives from concept to successful completion.
• Analyze and execute the migration and conversion of content into our SharePoint environment.
• Analyze requirements and usage data to propose and implement enhancements to the intranet platform.
• Contribute innovative design ideas for SharePoint site and page creation and improvements.
• Efficiently resolve user requests and issues related to the intranet platform escalating when necessary and ensuring follow-through to resolution.
• Gather intranet metrics and assist in preparing spreadsheets reports and slide decks.
• Assist in drafting and updating documentation and instructional materials.
• Maintain regular communication with the Corporate Marketing team to ensure support expectations are consistently met.
• Liaise with the IT Department to address technical queries.
• Undertake general administrative tasks and duties as assigned.

• Four-year college degree or equivalent work experience in a related field.
• A minimum of 4 years of experience implementing or managing SharePoint sites is required.
• Basic understanding of common web technologies such as HTML CSS and JavaScript.
• Demonstrated project management experience.
• Excellent verbal and written communication skills.
• Strong interpersonal skills for effective collaboration.
• Proven leadership skills to coordinate and facilitate activities with colleagues.

• Remote work allowed:
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• Expected hours of service:
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If you are a proactive individual with a passion for creating intuitive and engaging digital experiences we encourage you to apply!