Business Analyst Senior

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Assignment: RQ10384 - Business Analyst - Senior

Job Title: Business Analyst Senior

Requisition (SS): RQ10384

Start Date:

Client: Children Youth & Social Services Cluster

End Date:

Office Location: 5700 Yonge Street Toronto

Organization: Children Youth & Social Services Cluster

Extension # of Days: 129.00

Ministry: Ministry of Public and Business Service Delivery and Procurement

# Business Days: 247.00

Onsite - Please note this position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

**Please note that an interview will be in person or on Teams**

Must-Have:

Proven experience in working within agile frameworks with the ability to write and refine user stories conduct sprint reviews and manage product backlogs.
Experience conducting user research developing personas and creating journey maps to improve system usability and user experience.
Strong understanding of system analysis and design including experience working with web-based technologies databases and COTS applications like C ram.
Experience in working closely with technical teams to handle incident management and issue triaging ensuring timely resolution.
Experience in implementing managing and optimizing AI-driven solutions to improve operational efficiency and decision making.

Description

Responsibilities:

Ability to demonstrate leadership skills in guiding cross-functional teams through requirement gathering stakeholder management and facilitating workshops to ensure alignment and successful project outcomes.
Perform system analysis design testing and implementation of applications ensuring alignment with strategy and standards.
Define and manage user stories participate in sprint planning backlog refinement and ensure that business needs are reflected in technical solutions.
Conduct user research and develop personas to understand user needs and create journey maps to improve service delivery and customer experience.
Analyze user requirements and coordinate with stakeholders to generate prototypes for user consultation. Translate business needs into detailed functional specifications and user stories.
Collaborate with technical teams to manage incidents triage issues and ensure prompt resolution while keeping stakeholders informed of progress.
Consult with clients on changes/modifications recommend system enhancements and assist in the development of training plans.
Prepare system documentation user manuals and other relevant materials to support system implementation and maintenance.
Assist in planning application development activities providing direction and support to ensure that deliverables meet business and technical standards.

Experience and Skill Set Requirements

General Skills:

Technical Knowledge & Expertise:
- Strong background in systems analysis requirements definition prototyping and feasibility studies.
- Knowledge of SDLC methodologies COTS tools and web-based technologies.
- Experience with systems integration and data-mining/reporting-based tools.
- Analytical & Problem-Solving Skills:
- Ability to gather and analyze complex business problems assess options and recommend optimal solutions.
- Experience in evaluating system designs and their impact on service delivery.
Leadership & Collaboration:
- Ability to collaborate with cross-functional teams providing direction to ensure that business needs are met within agile development frameworks.
- Provide leadership in guiding stakeholders and junior team members in translating business requirements into actionable tasks.
Communication & Interpersonal Skills:
- Excellent communication skills for liaising with stakeholders gathering requirements and explaining technical details to non-technical users.
- Ability to prepare comprehensive documentation business cases and training materials.

Scoring Categories:

Requirements Gathering and Analysis 40%

Experience in gathering analyzing and documenting user requirements.
Expertise in defining user stories prototyping and translating business needs into functional specifications.
Ability to conduct user research develop personas and create journey maps for enhanced user experience.

Systems Thinking Design and Problem Solving 40%

Proven leadership in managing agile teams providing direction on technical and business solutions.
Ability to collaborate on problem-solving during incidents triaging issues and ensuring swift resolution.
Expertise in balancing competing priorities and resolving complex problems in system design and functionality.

Communication Skills 20%

Excellent verbal and written communication skills to liaise with clients clarify business requirements and explain technical solutions.
Experience preparing business cases system documentation and user manuals for diverse audiences.

Assignment: RQ10384 - Business Analyst - Senior Job Title: Business Analyst Senior Requisition (SS): RQ10384 Start Date: Client: Children Youth & Social Services Cluster End Date: Office Location: 5700 Yonge Street Toronto Organization: Children Youth & Social Services Cluster Extension # of Days: 1...