IN-DOH-Administrative Assistant

Purpose of Position/Summary:

The incumbent works as a Administrative Assistant with the Indiana Department of Health (IDOH) Food Protection Division (FPD) Manufactured Foods Program. This role provides essential support to the commission by coordinating administrative operations facilitating communication with internal and external stakeholders and ensuring timely and accurate processing of program documentation. This role plays a key part in maintaining regulatory compliance supporting budget and grant activities and enhancing the overall efficiency of the fast-paced programmatic areas.

Essential Duties/Responsibilities:

Takes and transcribes dictation types letters agendas memos minutes statistical reports and forms such as budget reports.

Act as a liaison between program leadership other state agencies regulated businesses and external stakeholders.

Review incoming documents for accuracy completeness and compliance with federal state and local regulations; obtain necessary approvals when required.

Coordinate clerical and administrative functions such as file maintenance meeting logistics and supply management.

Interpret and communicate routine policy guidance to stakeholders ensuring clarity and consistency.

Research and prepare reports summaries and data analyses for the Program Manager and other leadership staff.

Prepare process and route correspondence; verbally communicate with the public and agency representatives; and direct incoming inquiries to appropriate personnel.

The job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time.

Job Requirements:

-- High School Diploma or equivalent.

-- 3 years full time experience performing administrative support bookkeeping office management or related experience.

-- General knowledge of office administrative functions theories and principles.

-- Working knowledge of research techniques and report composition.

-- Working knowledge of functions of other departments and agencies and their impact on the department.

-- Effective written and verbal communication skills.

-- Attention to detail and proofreading skills.

-- Organizational skills with the ability to prioritize tasks effectively and multitask

-- Ability to use Microsoft Office Suite (Word Excel PowerPoint Outlook)

-- Ability to analyze procedures and policies and writes procedural manuals to recommend improvements.

-- Experience in a food preparation environment preferred

-- Ability to maintain cooperative work relationships.

Supervisory Responsibilities/Direct Reports:

None

Difficulty of Work:

This role will work within generally accepted management and program guidelines that may be of a repetitive nature and/or with restricted scope. These programs involve several variables that are interrelated.

Responsibility:

The individual will work with employees in the programs as well as other programs with the Division other agencies or departments and the general public to interpret program policyprocedures and maintain coordination of work. The individual will receive specific instructions on unusual problems and must refer all deviations from the norm to the manager. Results are reviewed for soundness of judgement adherence to directions and technical competence.

Personal Work Relationships:

The individual will be expected to partner with agency personnel and related stakeholders working towards completion of assigned duties. Exceptional customer service is provided to agency partners and/or the general public.

Physical Effort:

This role performs work in an environment where sitting for extended periods of time should be expected.

Working Conditions:

The position works primarily in Central Office in a standard office environment.