Investigator II

Dover, NH - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Investigators conduct investigations of alleged or probable violations of state or federal laws rules and regulations such as abuse neglect mistreatment financial exploitation fraud licensing violations or misconduct. Investigators provide findings that routinely result in administrative civil or criminal action.

Employees conduct investigations by gathering controlling and evaluating evidence; interviewing witnesses complainants victims or other parties; conducting on-site inspections; determining relevant information and recommending action which may include taking enforcement action based on findings. Work includes testifying and presenting investigative findings and evidence to boards commissions administrative bodies or courts.

Employees also independently issue corrective orders citations fines enforcement notices or consent agreements; or approve/deny permits or licenses. A significant aspect of work includes interpreting explaining and ensuring compliance with state and federal laws rules regulations standards policies and procedures. Work requires skill in communicating with a variety of individuals to obtain and relay sensitive and confidential information over the phone electronically and in person.

Essential Functions

Conducts investigations of alleged or probable violations or compliance issues by identifying obtaining verifying and analyzing relevant information or evidence.

Collects controls and evaluates evidence such as physical financial background and other records documents and items.

Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses complainants victims or other parties.

Interprets explains and ensures compliance with applicable state and federal laws rules regulations standards policies and procedures.

Makes judgments after evaluating all available facts and recommends appropriate action to authorities commissions or technical supervisors and may take enforcement action as necessary.

Uses commercial and proprietary automated information systems computer software and the internet to research document verify and report on investigative/intelligence data and related information.

Documents details of all calls emails inquiries interviews and other interactions during the investigation and may be assigned to respond to hotlines.

Prepares and submits investigative reports that clearly and accurately document findings supporting facts and action taken.

Testifies and presents evidence before boards commissions administrative bodies or courts.

Delivers excellent customer service to internal and external customers and the public in person electronically or by written communication.

Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.

May conduct surveillance undercover investigations and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.

May make recommendations to subpoena information.

Levels of Work (Investigator II)

This is experienced level investigation work of alleged or probable violations of state or federal laws rules and addition to work performed by an Investigator I employees independently perform the full range of Essential Functions under general supervision for both routine and complex investigations. Examples of factors contributing to complexity include conducting investigations that are long-term involve substantial dollar amounts or severe cases of alleged violations of law that result in criminal civil or administrative charges.

Receives general supervision from a technical or administrative supervisor; the supervisor provides general direction on all assignments and regular review of progress accuracy and quality of work. Supervisory advice or assistance is provided as needed.
Conducts and recommends action for investigations that are broader in scope such as those involving multiple state or federal agencies or law enforcement; crossing jurisdictional lines; criminal activity or public safety concerns; interpreting multiple laws rules and regulations with various possible solutions recommendations and actions.
Determines priority of investigations based on the severity of the alleged offense the potential for additional risk or the potential for public concern.
Plans investigations by determining the scope and objectives based on the initial information provided identifies suspects witnesses relevant documents/evidence and prioritizes investigative activities to move case to completion.
May provide on-the-job training guidance and direction to staff.
May serve as the team lead when the Investigative Lead or Supervisor is unavailable.
Communicates effectively with state federal or other agencies witnesses complainants victims and the public to coordinate the completion of investigations provide guidance education and information.

Job Description: Investigators conduct investigations of alleged or probable violations of state or federal laws rules and regulations such as abuse neglect mistreatment financial exploitation fraud licensing violations or misconduct. Investigators provide findings that routinely result in administr...