Investigator I

Dover, NH - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Investigators conduct investigations of alleged or probable violations of state or federal laws rules and regulations such as abuse neglect mistreatment financial exploitation fraud licensing violations or misconduct. Investigators provide findings that routinely result in administrative civil or criminal action.

Employees conduct investigations by gathering controlling and evaluating evidence; interviewing witnesses complainants victims or other parties; conducting on-site inspections; determining relevant information and recommending action which may include taking enforcement action based on findings. Work includes testifying and presenting investigative findings and evidence to boards commissions administrative bodies or courts.

Employees also independently issue corrective orders citations fines enforcement notices or consent agreements; or approve/deny permits or licenses. A significant aspect of work includes interpreting explaining and ensuring compliance with state and federal laws rules regulations standards policies and procedures. Work requires skill in communicating with a variety of individuals to obtain and relay sensitive and confidential information over the phone electronically and in person.

Essential Functions

Conducts investigations of alleged or probable violations or compliance issues by identifying obtaining verifying and analyzing relevant information or evidence.

Collects controls and evaluates evidence such as physical financial background and other records documents and items.

Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses complainants victims or other parties.

Interprets explains and ensures compliance with applicable state and federal laws rules regulations standards policies and procedures.

Makes judgments after evaluating all available facts and recommends appropriate action to authorities commissions or technical supervisors and may take enforcement action as necessary.

Uses commercial and proprietary automated information systems computer software and the internet to research document verify and report on investigative/intelligence data and related information.

Documents details of all calls emails inquiries interviews and other interactions during the investigation and may be assigned to respond to hotlines.

Prepares and submits investigative reports that clearly and accurately document findings supporting facts and action taken.

Testifies and presents evidence before boards commissions administrative bodies or courts.

Delivers excellent customer service to internal and external customers and the public in person electronically or by written communication.

Communicates and interacts effectively with people across cultures ranges of ability genders ethnicities ages and races.

May conduct surveillance undercover investigations and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.

May make recommendations to subpoena information.

Levels of Work (Investigator I)

This is entry level investigation work of alleged or probable violations of state or federal laws rules and regulations.

Employees perform the full range of Essential Functions completing routine and standardized assignments close supervision.

Receives close supervision from a technical or administrative supervisor; the supervisor provides specific instructions on all assignments and frequent and detailed review of progress accuracy and quality of work.

Supervisory advice or assistance is readily available.

Conducts routine investigations that are limited in scope; assists with more complex investigations and special assignments or projects.
Works directly with the public vendors businesses or others to resolve compliance fraud or licensing issues.
Determines appropriate actions to resolve less severe violations or complaints; seeks guidance from higher-level staff on high-profile or severe violations that result in civil criminal or administrative action.
Communicates effectively with state federal or other agencies witnesses complainants victims and the public to ensure all relevant information and documentation is complete and accurate; and obtain clarify and explain information

Job Description: Investigators conduct investigations of alleged or probable violations of state or federal laws rules and regulations such as abuse neglect mistreatment financial exploitation fraud licensing violations or misconduct. Investigators provide findings that routinely result in administr...