Salesforce Senior Analyst
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem is seeking an experienced Salesforce Senior Analyst to lead the discovery design configuration testing implementation and continuous improvement of our global Salesforce ecosystem. This role requires deep platform expertise and handson configuration skills to deliver scalable innovative solutions across Sales Cloud Service Cloud Experience Cloud and emerging technologies such as AI Agentforce and Data Cloud.
You will play a critical role throughout the full Salesforce delivery lifecyclepartnering with stakeholders to understand business needs translating requirements into functional specifications delivering highquality enhancements and ensuring alignment with Xylems global Salesforce standards. The ideal candidate combines analytical strength business acumen influential communication and a continuous improvement mindset to drive meaningful business value.
Core Responsibilities
Partner with business stakeholders to gather document and clarify Salesforce requirements.
Analyze existing Salesforce configurations and recommend enhancements or new solutions that align with business goals.
Translate business requirements into functional specifications detailed user stories and process documentation.
Configure and support Salesforce features including custom objects fields flows validation rules reports and dashboards.
Demonstrate strong understanding of Salesforce development environment and declarative capabilities.
Collaborate with Salesforce Analysts Developers and crossfunctional teams on enhancements releases and solution design.
Design and support enhancements leveraging AI Agentforce and Data Cloud capabilities.
Create and maintain documentation including process maps data flows and functional requirements.
Support testing activities (UAT) manage defect tracking and conduct postrelease validation.
Partner with the business to support and maintain alignment with Xylems global Salesforce standards.
Manage and prioritize multiple projects and initiatives in a fastpaced environment.
Independently determine approach to complex problems and propose effective scalable solutions.
Develop test plans and conduct validation testing for new and existing functionality.
Required Qualifications
Bachelors degree in MIS Computer Science or related field with 57 years of experience; or Masters degree with 47 years of experience.
4 years of experience as a Salesforce Administrator or Salesforce Analyst.
Handson experience with Sales Cloud Service Cloud and Experience Cloud.
Salesforce Administrator certification (ADM201).
Strong business analysis skills including requirements gathering process modeling and stakeholder engagement.
Proficiency with Salesforce reporting and dashboard creation.
Solid understanding of Salesforce data model security model and core platform capabilities.
Strong written and verbal communication skills; able to communicate effectively with both technical and nontechnical audiences.
Experience working in Agile or Scrum methodologies.
Ability to solve complex problems where limited standardization exists.
Preferred Qualifications
Salesforce Business Analyst Certification (BA201).
Experience with Agentforce Data Cloud and advanced Flow capabilities.
Familiarity with integrations data migration and data quality tools.
Key Competencies
Businessfocused delivery mindset
Influential communication
Continuous improvement mindset
Analytical and problemsolving skills
Crossboundary collaboration
Ability to manage multiple priorities and deadlines
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Senior IC
Key Skills
- Splunk
- IDS
- Microsoft Access
- SQL
- Cybersecurity
- Intelligence Experience
- Malware Analysis
- Tableau
- Analysis Skills
- SAS
- Data Analysis Skills
- Analytics
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.
