Senior ServiceNow Developer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .
Job Title: Senior ServiceNow Developer
Position: SSE
Experience: 7 years
Category: Software Development/ Engineering
Shift: 3.30 PM to 12.30 AM IST or 6:30 PM to 3:30 AM IST
Main location: Hyderabad(ODC)
Position ID: J0226-0060
Employment Type: Full Time
Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 7 years of relevant experience.
Must have skill : ServiceNow ITSM ITOMCMDB Discovery Service Mapping Event Management Integrations
Role Summary
We are looking for a Senior ServiceNow Developer who will act as the Offshore Technical SME and primary technical interface for client discussions. The role requires strong ServiceNow platform fundamentals excellent communication skills and the ability to translate business requirements into scalable technical solutions.
The candidate will contribute to roadmap discussions drive Continuous Service Improvements (CSI) and mentor offshore team members while ensuring adherence to ServiceNow best practices.
Key Responsibilities
1 Technical Leadership & Client Engagement
Lead technical discussions with client stakeholders in a clear concise and solution-oriented manner
Participate in roadmap planning and provide implementation recommendations
Convert user stories and CSI initiatives into scalable technical designs
Identify improvement opportunities across modules and proactively propose enhancements
2 ServiceNow Development & Integrations (Core Focus)
Develop and configure:
oBusiness Rules
oScript Includes
oClient Scripts
oUI Policies
oFlow Designer / Workflows
oCatalog Items & Record Producers
Build and maintain REST & Scripted REST API integrations
Work with external systems using REST/SOAP OAuth MID Server where required
Perform instance upgrades skip-log analysis and platform optimization
Follow secure coding and performance best practices
3 CMDB & Platform Knowledge (Working Level Not Specialist)
Good understanding of:
oCMDB data structures
oRelationships & reconciliation concepts
oCSDM framework (foundational knowledge)
Support CMDB health data quality initiatives and integration alignment
Exposure to Discovery / Service Mapping is a plus (not mandatory)
4 Module Exposure
Hands-on experience in one or more of the following:
ITSM (Incident Problem Change Request)
ITOM (Discovery exposure preferred)
ITAM (SAM/HAM exposure level)
HRSD / GRC (good to have)
5 Team & Process
Mentor junior developers and guide on best practices
Participate in Agile ceremonies and sprint planning
Work independently in production support & enhancement scenarios
Ensure adherence to governance and ODC guidelines
Required Skills (Non-Negotiable)
6 years of ServiceNow platform experience
Strong JavaScript and ServiceNow scripting expertise
Hands-on experience in REST & Scripted REST APIs
Integration design & troubleshooting capability
Good understanding of CMDB concepts and data models
Strong troubleshooting and analytical skills
Excellent communication and stakeholder management skills
Good to Have
Exposure to ITOM Discovery / MID Server
Basic understanding of CSDM alignment
ServiceNow Certifications (CSA mandatory; CAD preferred)
Experience working in ODC / Clean Room model
Experience supporting US clients (MST overlap)
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world.
Skills:
- ServiceNow
- ServiceNow Cert App Developer
- ServiceNow CMDB
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Senior IC
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
