CMG Team Manager

TEAM MANAGER SALES

ROLE PURPOSE

As a Team Manager you are fully accountable for your teams performance culture and revenue results.

You lead from the front set the benchmark and drive consistent execution across your team. Your focus is on performance delivery coaching accountability and growth. You dont manage from behind a desk you build high-performing teams through presence action and leadership.

People dont follow instructions.
They follow standards.
You set the standard.

You will develop talent optimize daily performance and ensure your team consistently meets and exceeds targets while delivering an exceptional customer experience.

KEY RESPONSIBILITIES

• Own and deliver daily weekly and monthly team sales performance
• Lead by example on the floor through active coaching and engagement
• Train coach and develop agents using live support call reviews and structured feedback
• Drive accountability through clear KPIs scorecards and performance expectations
• Identify performance gaps and implement improvement plans quickly
• Motivate and manage high performance in a fast-paced target-driven environment
• Ensure operational excellence and disciplined execution of company processes
• Build a culture of ownership urgency and continuous improvement

WE ARE LOOKING FOR LEADERS WHO:

• Have 23 years experience in high-volume sales contact centre or upsell environments
• Are results-driven and take full ownership of performance
• Communicate with clarity confidence and influence
• Coach with intent and hold people accountable while remaining professional
• Thrive in fast-paced performance-based environments
• Are resilient competitive and goal-orientated
• Bring energy structure and consistency every day
• Are flexible and reliable to meet business and shift requirements

ASK YOURSELF:

• Do people naturally perform better when you are leading them
• Can you deliver direct feedback while keeping your team motivated
• Do you take ownership of results good or bad
• Are you driven by targets numbers and winning
• Do you want your earnings to reflect your leadership impact

If you answered yes this role is for you.

WHAT YOU GET:

• A high-performance growth-focused culture
• Clear career progression into senior leadership roles
• Competitive base salary aligned with experience
• Aggressive commission and performance incentives
• Cash prizes competitions and recognition programmes
• Structured weekday shifts (including Fridays or Saturdays as required)
• The opportunity to lead grow and earn without a ceiling

FINAL WORD

This role is not for everyone.
It is for leaders who execute inspire and deliver results.

If this is for you send your resume to &

Required Experience:

Manager