We are seeking a motivated and customer-focused Customer Service Agent to join our Boston this role you will serve as a key point of contact for clients ensuring a positive experience through clear communication efficient problem-solving and a strong commitment to service excellence.
Responsibilities
Respond to customer inquiries in a timely and professional manner
Provide accurate information regarding products services and processes
Resolve customer concerns while maintaining a high level of satisfaction
Maintain detailed and organized records of customer interactions
Collaborate with internal teams to ensure consistent service quality
Uphold company standards policies and service expectations
Qualifications :
Strong verbal and written communication skills
Professional attitude with a customer-oriented mindset
Ability to manage multiple tasks and prioritize effectively
Problem-solving skills with attention to detail
Reliability punctuality and a strong work ethic
Willingness to learn and grow within a professional environment
Additional Information :
Competitive salary ($41000 $45000 annually)
Opportunities for growth and career advancement
Skills development and ongoing training
Supportive and professional work environment
Full-time position with long-term stability
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more