Officer, Client Communications

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profile Job Location:

Lagos - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications officer is also responsible for the management of the Pension Solution Mailbox to ensure prompt and quality response to clients.


Qualifications :

  • Minimum of a in any related course
  • Work experience in any pension fund administrators would be an added advantage

Additional Information :

ehavioural Competencies

  • Generating Ideas
  • Coping with pressure
  • Team working
  • Upholding Standards

Technical Competencies

  • Proficiency in the use of MS office Suite

Remote Work :

No


Employment Type :

Full-time

The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications office...
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Key Skills

  • Internal Control
  • Accounting And Auditing
  • Accounts Handling
  • General Services
  • Elevator
  • Brand

About Company

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more

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