The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications officer is also responsible for the management of the Pension Solution Mailbox to ensure prompt and quality response to clients.
Qualifications :
- Minimum of a in any related course
- Work experience in any pension fund administrators would be an added advantage
Additional Information :
ehavioural Competencies
- Generating Ideas
- Coping with pressure
- Team working
- Upholding Standards
Technical Competencies
- Proficiency in the use of MS office Suite
Remote Work :
No
Employment Type :
Full-time
The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications office...
The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications officer is also responsible for the management of the Pension Solution Mailbox to ensure prompt and quality response to clients.
Qualifications :
- Minimum of a in any related course
- Work experience in any pension fund administrators would be an added advantage
Additional Information :
ehavioural Competencies
- Generating Ideas
- Coping with pressure
- Team working
- Upholding Standards
Technical Competencies
- Proficiency in the use of MS office Suite
Remote Work :
No
Employment Type :
Full-time
View more
View less