Field Service Manager – Americas
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
About the role
As Field Service Manager Americas you ensure safe high-quality and efficient field services that drive customer satisfaction. You lead a team of Field Service Technicians across the region and act as the voice of the customer collaborating with Sales Product Finance and Customer Service to continuously improve service delivery.
What you will do
- Lead and develop a team of Field Service Technicians ensuring training qualifications and safe operations
- Foster a strong safety culture
- Plan and coordinate field service activities to meet customer expectations
- Serve as primary contact for customer issues and escalations
- Define and maintain service standards processes and policies
- Monitor KPIs and feedback to drive continuous improvement
- Manage budgets work orders and support service business growth
Qualifications :
What you bring to the team
- Strong technical expertise and ability to support complex systems
- Hands-on collaborative leadership style
- Customer-focused with a commitment to service excellence
- Executional discipline resilience and adaptability
- Degree in Mechanical Electrical Environmental Engineering or related field; industrial/recycling experience is a plus
Additional Information :
Ready to make an impact
If you are interested in this opportunity please submit your updated CV.
We are looking forward to your application!
*Tomra does not differentiate on the basis of gender race or ethnicity religion color sexual orientation or identity disability age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Landscaping
- Electronics Engineering
- End User Support
- Front Office Management
- Airlines
About Company
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.
