Front Office Assistant

At Northern Nevada Family Dental our team is dedicated to providing exceptional patient-centered care in a welcoming and compassionate environment. We offer a full spectrum of dental services and focus on educating patients to make informed decisions that support their long-term oral and overall health. Each patient is treated with gentleness respect and genuine concern reflecting our commitment to building lasting relationships.

We are seeking motivated dental professionals who share our values of integrity empathy and continuous learning. Team members play a key role in delivering high-quality care implementing advanced technologies and contributing to a supportive growth-oriented workplace.

Joining Northern Nevada Family Dental means becoming part of a skilled collaborative team where your expertise is valued your professional development is encouraged and your work directly improves the health confidence and well-being of our patients.

Our dental front office associates are the heart of our practice they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Compensation Range: $20.00 - $21.00 per hour based on experience 

Work Schedule:

• Monday 7 AM - 4:30 PM
• Tuesday 8 AM - 4:30 PM
• Wednesday 7 AM - 4:30 PM
• Thursday 8 AM - 5 PM
• Friday 8 AM - 3 PM

Qualifications:

• Dental office experienced 1 - 2 years required
• Experience with Dentrix highly preferred

Key Responsibilities:

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patients financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in registration and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations including distribution/response to mail scheduling answering and returning of phone calls responding to patient billing inquiries and direction of workflow as necessary

By joining our team you will have:

• Work Life Balance
• PTO Accrual & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Additional information

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Remote Work :

No

Employment Type :

Full-time