Key Responsibilities :
1. Guest & Employee Safety
Patrol hotel premises including lobbies corridors guest floors parking areas and back-of-house zones.
Ensure safe movement of guests and staff within the property.
Assist guests with directions emergencies and safety-related requests.
2. Security Monitoring
Monitor CCTV cameras and alarm systems for suspicious activity.
Control access to restricted areas and ensure adherence to hotel security policies.
Conduct bag checks and security screening as required.
3. Incident Response & Reporting
Respond promptly to emergencies such as fire alarms accidents medical situations or disturbances.
Document all security incidents accurately in daily logs and incident reports.
Coordinate with local law enforcement or emergency services when necessary.
. Loss Prevention
Conduct regular inspection rounds to prevent theft property damage and safety hazards.
Support investigations related to lost items guest complaints or security breaches.
5. Fire Safety & Emergency Preparedness
Assist in implementing fire safety procedures including evacuation support during fire drills or real emergencies.
Inspect fire safety equipment (extinguishers alarms exit signage) to ensure proper function.
6. Policy Enforcement
Ensure compliance with hotel policies regarding guest behavior noise control and employee conduct.
Manage access control for staff lockers supply rooms and high-security areas.
7. Customer Service
Maintain a polite approachable and supportive attitude.
Handle guest concerns professionally ensuring confidentiality and discretion.
Qualifications :
High school diploma or equivalent is usually required.
Additional certifications in security law enforcement or first aid are a plus.
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more