Manager, Warehouse Support
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
WHY JOIN ALO
Mindful movement. Its at the core of why we do what we do at ALOits our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better. Thats the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
WHY JOIN ALO
Mindful movement.Itsat the core of why we do what we do at ALOitsour calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat making their lives and their communities better.Thatsthe real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
The Manager of Warehouse Supportis responsible forleading and developing a team of Warehouse Support Associates who provide technical support for all technology used in warehouse operations. This role ensures the reliability performance and continuous improvement of warehouse systems devices and automation that enable daily production inventory movement picking packing shipping and receiving activities.
The Manager serves as the primary point of accountability for warehouse technology support partnering closely with Operations IT Engineering and third-party vendors tomaintaina stable efficient and technology-enabled warehouse environment.
RESPONSIBILITIES
Team Leadership & Management
- Manage coach and develop a team of Warehouse Support Associates including hiring onboarding training performance management and scheduling
- Establish clear expectations workflows and service-level standards for warehouse technical support
- Foster a culture of accountability collaboration and continuous improvement
- Ensureappropriate coveragefor on-site and remote support across shifts weekends and peak periods
Warehouse Technology Support Oversight
- Oversee day-to-day technical support for warehouse devices systems and infrastructure including:
- Handheld scanners tablets workstations printers and mobile devices
- Warehouse Management Systems (WMS) and related applications
- Conveyors sortation systems and warehouse automation tools
- Network connectivity and basic hardware/software troubleshooting
- Ensure rapid triage escalation and resolution of issues that couldimpactproduction or safety
- Monitor system health recurring issues and root causes to prevent downtime
Operations & Cross-Functional Partnership
- Partner with Warehouse Operations leadership to align technology support with operational priorities and peak demands
- Collaborate with Corporate IT Engineering and vendors on system upgrades rollouts maintenance and issue resolution
- Act as the warehouse point of contact for technology incidents planned changes and improvement initiatives
QUALIFICATIONS
- 5 years of experience in warehouse operations support IT support or technical operations with at least 2 years in a leadership or supervisory role
- Hands-on experience supporting warehouse technology automation or distribution center systems
- Strong troubleshooting skills across hardware software and basic networking
- Proven ability to manage and develop hourly or technical support teams in a fast-paced environment
- Experience with equipment and asset tracking
- Excellent communication and stakeholder management skills
Preferred
- Experience in retail e-commerce or high-volume distribution environments
- Familiarity with WMS platforms RF systems conveyor systems and warehouse automation
- Experience with ticketing systems incident management and performance metrics
- Project management experience supporting system implementations or upgrades
- Experience with MDM tools
- Experience with managingmultiplewarehouses
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Inventory Control
- Forklift
- Continuous Improvement
- Warehouse Management
- Warehouse Experience
- Warehouse Distribution Experience
- Warehouse Management System
- Leadership Experience
- Supervising Experience
- Logistics
- 3PL
About Company
Shop the best yoga wear & accessories for yoga and working out. Wear-tested by yogis for the best fit. Shop celeb-approved yoga pants, workout tights, leggings, capris & lounge for women & men at aloyoga.com.
