Passenger Service Executive || Airport Ground Staff Job

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Passenger Service Executive Company Overview: Bluespirit is a leading airline company based in Delhi India. We are committed to providing our passengers with the best travel experience and exceptional customer service. As a member of our team you will have the opportunity to work in a dynamic and fast-paced environment with a diverse group of individuals who are passionate about the aviation industry. Job Description: We are currently seeking a highly motivated and customer-oriented individual to join our team as a Passenger Service this role you will be responsible for providing excellent service to our passengers at the airport ensuring a smooth and hassle-free travel experience. Key Responsibilities: - Greet and welcome passengers at the airport providing them with information and assistance as needed - Check-in passengers and their baggage ensuring all necessary documents are in order - Assist passengers with boarding procedures and ensure a timely departure - Handle passenger inquiries and complaints providing prompt and efficient resolution - Collaborate with other departments to ensure a seamless travel experience for passengers - Maintain a safe and secure environment for passengers and their belongings - Provide special assistance to passengers with disabilities or special needs - Handle cash and credit card transactions for ticket sales and other services - Maintain accurate records and reports of passenger data and transactions - Stay up-to-date with airline policies procedures and regulations Qualifications: - High school diploma or equivalent - Customer service experience preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - Strong problem-solving and decision-making skills - Ability to handle difficult situations with patience and professionalism - Basic computer skills and familiarity with reservation systems - Willingness to work in shifts including weekends and holidays Benefits: - Competitive salary - Health insurance - Travel benefits - Training and development opportunities - Friendly and supportive work environment If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career in the aviation industry we encourage you to apply for this position. Join our team at Bluespirit and be a part of our journey to provide the best travel experience for our passengers.