Endpoint Services Administrator

Endpoint Services Administrator

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Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts backed by our global experience and network of partners are working to solve the worlds toughest challenges in government intelligence defence aviation border protection and health markets.

Your New Role and Responsibilities
Leidos Australia is seeking a skilled Endpoint Services Administrator to join our GEOSPACES program delivering advanced national security technology solutions in a secure high-compliance environment. This role operates across some of the most complex multi-vendor IT environments working alongside a supportive and collaborative team.

The ideal candidate will demonstrate exceptional problem-solving abilities strong communication skills and a commitment to continuous learning helping to optimise system performance and ensure reliable IT operations.

• Accept and resolve tickets from the Level 1 Service Desk as well as monitor and support hardware platforms deployed across multiple sites.
• Troubleshoot and resolve application incidents
• Troubleshoot and resolve hardware (desktop server & datacentre) incidents

What Youll Bring to Make An Impact

• Demonstrated IT experience with a strong track record in providing advanced technical support and resolving complex technical issues.
• Proven ability to troubleshoot hardware software and application-related problems across diverse IT environments.
• Experience monitoring IT infrastructure and applications to ensure smooth uninterrupted operations.
• Adaptable and quick to learn able to respond effectively to new requirements technologies and problem sets.
• Flexible to work within a 7:00am 7:00pm roster supporting end-users and collaborating with technical teams to deliver high-quality IT services.
• Willingness to travel within Australia to provide field support as required.

Dont worry if you dont tick all the boxes if you meet most of them we encourage you to submit your application. Were most interested in your strengths what you want to learn and how far you want to go.

Due to the nature of the role you must be an Australian Citizen who holds an active TSPV security clearance; accompanied by the ability to be successful for a DISA/OSA.

Diverse Team Members Shared Values and a Common Purpose
Providing our customers with smarter solutions takes an incredible team with diversity of thought experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. Its about creating a workplace where everyone can do important work feels welcome valued and respected and has equal access to opportunities to thrive. Paul Chase Chief Executive Leidos Australia.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders culturally and linguistically diverse people people with disabilities veterans neurodiverse people and people of all genders sexualities and age groups.

Our five Advocacy Groups (Women and Allies Network Young Professionals Defence & Emergency Services Action for Accessibility and Abilities and Pride) provide an opportunity for team members to connect and collaborate on shared interests and work to support and celebrate our diverse community.

Next Steps

• To apply for this role follow the links or apply via our Careers page.
• Recruitment process - 2 interviews background checks & DISA/OSA.
• Applicants may also need to meet International Traffic in Arms Regulations (ITAR) certain circumstances this can place limitations on persons who hold dual nationality permanent residency or are former nationals of certain countries as per ITAR 126.1.
• We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if youd like to discuss any additional support during your application or throughout the recruitment process.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.