Remote Support Experience Coordinator
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Job Location:
New Orleans, LA - USA
Yearly Salary:
$ 37500 - 47500
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are expanding our remote support team and are seeking reliable individuals who enjoy helping others and managing multiple this role you will support clients by coordinating reservations and related services such as lodging activities transportation and event-based arrangements.
This is ideal for those who are customer-centered communicate clearly stay organized and are comfortable working independently in a remote environment while collaborating with a team.
Key Responsibilities
- Assist clients with organizing and coordinating personalized plans
- Research compare and confirm reservation options
- Provide accurate information and thoughtful recommendations
- Communicate professionally via email phone and messaging platforms
- Manage updates changes and service-related concerns
- Maintain accurate client records and documentation
- Participate in training and team meetings
What We Offer
- Fully remote
- Flexible scheduling
- Ongoing training provided
- Access to incentive programs and special perks
- Supportive team
Qualifications
- Legal eligibility to work (US UK Mexico Australia or Spain)
- Strong English communication skills
- Reliable internet and smartphone (computer is also recommended)
- Customer service skills
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
