IT Support Technician (fmd) Hamburg Headquarter

Would you like to join us as a IT Support Technician (f/m/d)* You will collaborate with our European on-site teams as well as the technology teams in Hamburg to provide professional and empathetic IT support to our colleagues in Hamburg as well as in Belgium Luxemburg and Austria. Apply to become part of our journey!

With the power of a globally successful brand we at Engel & Völkers are setting new standards and together with our international colleagues driving forward first-class services and creative solutions. At Engel & Völkers youll work independently from day one with plenty of creative freedom to contribute new ideas and realize projects. Together we are shaping a corporate culture that fosters personal growth and an innovative mindset.

To support our On-Site team at the Hamburg headquarters we are looking for you as a full-time (40 hours) IT Support Technician (f/m/d)* with immediate effect. This position requires a high level of technical expertise excellent troubleshooting and problem-solving skills and outstanding communication skills. Our on-site service desk colleagues are required to work independently and be proactive towards our employees.

Ein Umfeld das dich stärkt

• General conditions: 30 days of vacation plus additional days off on Christmas Eve and New Years Eve a hybrid work model with 50% presence at the headquarters each month a learning flat rate in the in-house Academy and company pension scheme.
• Health & mobility: Monthly subsidies for your sports membership or for the Urban Sports Club a Work-Life Portal JobRad Deutschland-Ticket subsidy and your own Pluxee card.
• Engel & Völkers Community: Various offers and training opportunities with e-learning formats individual support events and company celebrations an incentivized employee referral program and other corporate benefits.
• Offers at the headquarters: Monthly after-work events Barista bar with a wide selection of beverages and additional snacks massage offers an annual health week a weekly juice day with freshly pressed juices a 24/7 kiosk influenza vaccinations as well as free parking and e-charging stations in our underground garage.

Aufgaben die dich wachsen lassen

• As an IT Support Technician (f/m/d)* you are responsible for the quarterly hardware renewal and its management.
• You are responsible for locally relevant operational tasks in the area of IT infrastructure (e.g. computer administration printing network).
• You will work closely with the Central infrastructure team to provide technical support for our remote sites in the Hamburg area as well as in Belgium Luxemburg and Austria.
• Keeping technical documentation and internal processes up to date.
• Contributing to employee onboarding and offboarding processes (equipment access).
• Analyzing qualifying and processing support and service requests.

Deine Fähigkeiten die uns begeistern

• Professional experience as an IT Support Technician (f/m/d)* as well as a deep understanding of the business needs behind IT.
• You are confident in using Windows and Apple operating systems. Ideally you are also familiar with mobile devices (iOS and Android).
• Knowledge of cloud-based collaboration tools such as Google Workspace as well as ticketing systems and web-based applications in a business context.
• One of your notable strengths is your excellent communication skills combined with a high level of competence in identifying problems and finding solutions.
• You are confident organised flexible open-minded and a reliable person.
• Proficiency in English and German is mandatory.

Aus Leidenschaft für Immobilien

Seit über 45 Jahren sind wir auf Immobilien-Dienstleistungen im Premium-Segment spezialisiert. Heute sind wir in über 30 Ländern auf fünf Kontinenten und an über 1.000 Standorten mit mehr als 13.500 Personen unter der Marke Engel & Völkers tätig und verkörpern die gemeinsamen Werte: Kompetenz Exklusivität und Leidenschaft.

Bewirb dich jetzt online & werde Teil unserer Reise!

Marie Priegnitz
Engel & Völkers Holding GmbH
Vancouverstraße 2a 20457 Hamburg

Deine Ansprechperson Marie Priegnitz ist in der Engel & Völkers Holding GmbH angestellt und betreut den Bewerbungsprozess dieser Position für die Engel & Völkers Technology GmbH.

*Mit dieser Stellenausschreibung sprechen wir explizit weibliche männliche und diverse potenzielle neue Kollegen an. Wir bei Engel & Völkers sind stolz auf unsere Vielfalt und möchten diese weiter fördern. Wir heißen alle Bewerber unabhängig ihres Geschlechts Alters ihrer Nationalität Religion oder sexuellen Orientierung ausdrücklich willkommen!