IT System Administrator (wmd)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Youll play a key role in keeping our teams productive supported and connected:
Own the employee IT lifecycle (onboarding and offboarding processes)
Provide daily IT support by handling and resolving user requests and incidents via our ticketing system while meeting defined service level agreements (SLAs)
Provide L1/L2 support (Google Workspace Microsoft 365 hardware/software issues)
Maintain and support our device fleet (laptops mobile devices and other IT equipment)
Troubleshoot incidents diagnose and fix hardware software and network-related issues and guide users through solutions
Manage user accounts and access (Google Workspace Okta)
Identify inefficiencies and proactively improve IT processes and workflows
Create and maintain documentation in the knowledge base.
Tools & environment
Work with modern cloud-first technologies:
MDM solutions: Intune Jamf
Operating systems: macOS & Windows
Identity & Access Management: Okta Google Workspace
Collaboration tools: Microsoft 365 & Google Workspace
Jira ticketing system: Used for incident and request management.
Qualifications :
What you bring:
A strong knowledge of GSuite and/or Microsoft 365
Experience in IT support (L1/L2 or similar role)
Experience working with a ticketing system and maintaining SLA commitments
Familiarity with Okta and MDM tools (Intune Jamf) is a plus
Good communication skills and the ability to communicate in simple terms
A willing problem-solving mindset and a passion for helping others
A team player mindset with strong team spirit and a collaborative approach
A proactive enthusiastic and eager-to-learn mindset
Capability to work in German and English.
Additional Information :
About us
At AVIV we are an equal opportunities employer and an organisation where everyone is welcomed to be their authentic selves. We strongly encourage individuals with visible and non visible disabilities all educational backgrounds people from minority backgrounds those from the LGBTQIA community and parents and carers to apply. If you need reasonable adjustments at any point in the application or interview process or wish to discuss part time or flexible working requirements please let us know.
In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).
Our ambition is to be the leading Employer in PropTech across Europe and this is a pivotal time to join us and unlock your perfect job!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Clerical
- Abinitio
- Chiller
- Application Engineering
- ELV
- AV
About Company
Le Groupe Aviv est le leader français des sites spécialisés en immobilier, regroupant des marques emblématiques telles que SeLoger, Meilleurs Agents, Logic-Immo, Belles Demeures, et Lux Residence. Notre mission est d'accompagner les professionnels de l'immobilier dans leur développeme ... View more
